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By dumping Chase Pay's standalone point of sale app, JPMorgan Chase is handing a victory to the likes of Apple Pay — but it's also eliminating an app that was tangential to the issuer's long-term payments goals.

After two consecutive quarters of losses, People's Choice FCU will merge into CityMark FCU when its longtime CEO retires this fall.

Capacity, formerly Jane.ai, originally designed its chatbot to answer consumers' questions, but when employees started using it, that gave the startup an idea for a new business line.

Santander Bank's U.S. unit will be eliminating 80 mortgage-related positions as it withdraws from the third-party origination sales channel and refocuses on producing home loans through its branch network.

After a news report said the bank kept alive accounts customers thought they had closed, Sen. Elizabeth Warren told acting CEO Allen Parker in a letter that Wells is "still fundamentally broken."

Human error makes credit unions vulnerable to cybersecurity threats, but executives can fight this by setting up the right processes and technology.

Most consumers will share more data, including preferences, if they see a more valuable personalized experience, says Hero Digital's Kristine Stebbins.

Management at the Wyoming, Mich.-based institution decided on the name Bloom Credit Union after a review of its core values and market position.

Complaints made by legacy shareholders of Freddie Mac have no value after the Treasury Department pumped up Freddie and Fannie Mae through conservatorship.

Bank of America’s P2P transaction volume via Zelle is surging, with millennials driving the bulk of its usage.