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Even as the pandemic has hastened adoption of digital banking, industry officials say branches remain vital points of contact with consumers.

The Houston companies emphasized the need for added size to compete with megabanks such as JPMorgan Chase and Wells Fargo.

Citigroup said it plans to take charges of $1.2 billion to $1.5 billion as it winds down retail banking operations in South Korea, part of CEO Jane Fraser’s sweeping efforts to focus on more profitable businesses for the Wall Street giant.

The bank is partnering with Anthemis to match investors with female entrepreneurs, who according to Findexable research attract just 1.5% of investment in the sector.

Wellby, Powered by JSC Federal Credit Union has named Martyn Pell as its president and CEO. He most recently was chief lending officer at Coastal Federal Credit Union in North Carolina.

The institution joins a small but growing list of large banks that allow businesses like utilities and mobile carriers to instantly accept consumer transactions.

Northern Hills Federal Credit Union in South Dakota is one of several institutions testing tools that can deliver faster loan decisions, an edge they need against digital upstarts.

Randal Quarles, who oversaw an easing of post-financial crisis rules as the Federal Reserve’s vice chair of supervision, announced he will resign at the end of this year. His departure will leave President Biden with another open seat to fill on the central bank’s board.

Overdraft fees are criticized as unfair penalties for lower-income customers, but they are often better for consumers than getting purchases rejected.

Executives at the 90 institutions that made the ninth annual ranking are boosting benefits to attract new employees, amid intense competition for talent. They're also rethinking how they approach recruiting and increasing their diversity efforts.