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Wells Fargo's David Carroll, who had pay clawed back after the bank's fake-accounts scandal, will retire and be succeeded by Jonathan Weiss as wealth and investment management chief.

American Express Co. has struck back against Citigroup Inc., winning exclusive rights to issue credit cards for Hilton Worldwide Holdings Inc. and ending an agreement in which the two banks shared the business.

Despite the digitization of transactions, customers still need personal bankers. But financial institutions must adapt to specialize in problem-solving instead of sales.

Part of First Data's new approach to security provides a view of the digital underbelly crooks use to trade in illicit information.

Welcome to the PaymentsSource Morning Briefing, delivered daily. The information you need to start your day, including top headlines from PaymentsSource and around the Web. Today: Google boosts phishing fight; DLT advances in Singapore; Amazon's refund for kid purchases; Lucozade bottles go contactless on the Tube; Connected car crime.

Stocks in big banks have fallen by double-digit percentages since early March amid "fading hopes" of stimulus; Wells won't be able to manage municipal bond deals in New York for at least a year.

Recent NCUA prohibition orders have included restitution payments ranging from $14 million to $18 million, but it remains to be seen whether such stiff penalties will curb the incidence of fraud at CUs.

Biometric scans provide security and convenience, but still carry risk that requires additional technology, writes ValuePenguin analyst Robert Harrow.

Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.

Even with her name recognition, the star of films like “Fantastic Four” and “Little Fockers” struggled to get funding to start The Honest Co. She shared her experiences during an event hosted by American Express.