Mobile banking

A new report finds credit unions' edge in satisfaction rates has all but been wiped out, while a separate study finds negative interactions with CU staff could have a big impact on the bottom line.

Serial neobank entrepreneur Anthony Thomson is building his third institution, this one in Australia. Here's what he's learned about the industry as he embarks on another run.

Consolidation across the financial space isn't going to slow down, but one analyst says credit unions have a significant advantage over the competition.

A Colorado business owner and the second-largest U.S. bank are set to go to court this month over his intellectual property claim that he owns the service mark for an online virtual assistant named Erica. That is the same name the bank uses for its digital assistant.

HSBC is the latest bank to be hit with this type of attack, in which hackers take stolen usernames and passwords from one site and attempt to reuse them to login to banks.

Information about new account holders pulled from Bank of America, JPMorgan Chase, U.S. Bank and Wells Fargo contradicts the notion that the previously unbanked turn into costlier customers.

The small New Mexico-based institution will now be able to offer services like mobile banking and online loan applications.

The New York unit of Popular has contracted with Biz2Credit to automate commercial loan approvals and handle the underwriting for applications under $100,000.

The merger could help make open source and cloud computing more commonplace at banks. But it may have an unintended consequence as well.

Despite the fervor over mobile wallets and banking, one day consumers may never need to open a dedicated bank or payment app.