Good customer service, layered with new technology, gives community banks an advantage over big banks.

Sound Bank is now Dogwood State Bank after its sale to an investor group. The buyers also moved Dogwoods State's corporate offices from eastern North Carolina to the state's capital.

The agency’s Small Business Investment Company program is slumping, and Congress is pressuring its top executive, Joseph Shepard, to get it back on track or step aside.

The new regulation will allow more flexibility for board directors and senior managers to serve at multiple institutions.

Rep. Denver Riggleman, R-Va., explains why he’s introduced legislation requiring greater transparency over the Federal Reserve’s incoming payment system.

The California-based institution can now serve more than 3.2 million people.

Metro Bank is saying goodbye to its outspoken American founder, Vernon Hill, sooner than expected after a year that saw the 10-year-old British bank's shares collapse.

Linderman helped build Zions Bank into a retail force and shaped the multistate retail strategy of its parent company, but she will best be remembered for opening countless doors for women and minorities.

Dorothy Savarese will remain the Massachusetts bank's chairman and CEO.

Julieann Thurlow says Reading Cooperative Bank in Massachusetts is well positioned to help immigrants and millennials. Technology is crucial to serving both groups, she says.

Jelena McWilliams told community bankers that policymakers should be a resource for banks trying to adopt new technology.

Surety's first online bank, booyah, is aimed at college students and young grads.

The Lowell, Mass.-based institution can now serve Norfolk and Suffolk counties, along with more than 150 cities across Massachusetts and New Hampshire.

More community bankers now say that cost of funds, not regulatory expense, poses the biggest threat to profits, according to a new survey.

The company could raise as much as $158 million by selling shares to the public.

The Montana company will pay $135 million for a bank with 10 branches in seven Arizona markets.

A second activist investor is pushing the company's board to find a buyer.

Adoption of money management instruments offered by banks remains low. One expert explains why.

With the pace of credit unions gaining CDFI certification already slowing, a change to how the Treasury Department reviews applications could have an impact on institutions receiving grants.

In a long and storied career, Barbara Desoer has helped shape two of the largest banks in the country, Bank of America and Citibank. The most striking detail? Her biggest role came after she "retired."