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There are important considerations for financial institutions to bear in mind as they build relationships with the likes of Apple and Google.

The artificial intelligence engine will handle simple queries directly, feed information to customer service reps for others and analyze all calls.

Deutsche Bank and Commerzbank ended talks on a historic tie-up, throwing the future of the lenders into question after a series of failed turnaround plans.

Deutsche Bank and Commerzbank end merger talks; the digital money transfer unit has more than 40 million digital users, second only to JPMorgan Chase.

Visa’s not worried about the massive consolidation that’s sweeping the payments industry, seeing it as a force to extend payments innovation globally.

The U.S. is already very late to the party when it comes to contactless payments. But even so, there are signs that many merchants still aren't prepared for an influx of contactless cards.

Investors seem to be betting that a long-rumored sale of the Dallas company is on hold now that it has named a new CEO, but analysts say it remains an attractive takeover target for a larger regional bank.

Bradley Linskens, the former examiner-in-charge at Wells Fargo, faced scrutiny for his conduct as the top examiner of the scandal-plagued bank.

Venmo has more than 40 million active users, PayPal has revealed for the first time. This finally gives the market a sense of how popular Venmo is, and sheds a little light on how it compares to the bank-run Zelle service.

Visa Inc. braved a stronger U.S. dollar and a decline in consumer confidence even as its customers’ spending overseas continued to slow during the first three months of the year.

Bank of America investors on Wednesday voted against pressing the company to disclose more insightful data about disparities between men's and women's compensation. Shareholders at Wells and Bank of New York Mellon recently rejected similar measures.

In the months ahead, the Birmingham, Ala., bank will drop Compass from its name across all of its branches and digital properties. It’s part of a broader plan by its Spanish parent Banco Bilbao Vizcaya Argentaria to unify its brand worldwide.

Javier Pérez-Tasso has been named the new CEO of payments messaging standards provider Swift, replacing Gottfried Leibbrandt, who steps down from the post at the end of June.

David Tyrie, the bank’s new head of digital banking, discusses plans to offer customers constant course corrections and its new Life Plan product, and the latest on the virtual assistant Erica.

Sen. Sherrod Brown questioned Stephen Moore's ability to make decisions at the Fed to benefit all Americans after calling two Ohio cities the "armpit of America."

Sen. Sherrod Brown questioned Stephen Moore's ability to make decisions at the Fed to benefit all Americans after calling two Ohio cities the "armpit of America."

With Wirecard's value tumbling since a Financial Times report two months ago alleging an accounting scandal in its Asian operations — and a followup Wednesday reporting that half of its revenue comes from "three opaque partner companies" — the German payments processor received a lift from a €900 million ($1 billion U.S.) investment from Japan's SoftBank.

Citigroup Chief Executive Officer Michael Corbat said the widening income gap in the U.S. ranks high on the list of things that keep him up at night.

JPMorgan Chase promoted 117 employees to managing director in its corporate and investment bank, with women representing a little more than a quarter of the total (a record percentage), a person briefed on the changes said.

The Wisconsin Supreme Court upheld a "narrow interpretation" of a state-level consumer-protection law that maintains lenders' rights to collect debts without fear of being sued for damages.