Amazon

Bank Independent in Alabama was among the first to let customers bank through Amazon Alexa. Its digital chief, Kelly Burdette, shares how and why.

Amazon is reportedly testing technology that allows contactless payments via a hand gesture, applying technology that would provide valuable insight to fuel other initiatives such as Amazon Go.

Banks have to be more resourceful with technology and less dependent on high interest rates.

The East Lansing, Mich.-based credit union exceeded its growth expectations for card performance during the annual e-commerce event.

The bank is moving a large analytics program and a massive amount of data into Google's public cloud, which its tech chief says is more efficient, secure and better able to handle spikes in demand.

The maturation of e-commerce has ushered in an era of personalization at scale and growing customer demand for convenient, flexible shopping experiences, writes Will Walker, enterprise manager at Roadie.

Virtual assistants are being brought forward into a variety of other internet-of-things devices such as automobiles and appliances, with the goal of finding new moments where consumers are willing to spend money — sometimes guided by machine learning.

The payments system, called FedNow, would go head-to-head against one built by big banks; the senator from Oregon wants Amazon to address vulnerabilities in its cloud data storage.

Banks are right to fear the big tech companies that are eyeing financial services, according to Monish Kumar at Boston Consulting Group, who offers suggestions on how traditional lenders can protect their turf.

A Fed team toured an Amazon facility at about the same time Capital One’s data was hacked; House oversight members want answers from the CEOs of the two companies.