Amazon

Consumers may say they like where they bank, but a survey suggests banks and credit unions lag behind retail brands like Amazon in ease of service and satisfaction.

Customers say they like their bank, but in a customer survey banks significantly lagged retail brands like Amazon in ease of service and satisfaction.

Amazon has signaled an interest in the French grocery market, spurring Casino's development of a high-tech concept store in Paris.

As Wall Street keeps a wary eye on Amazon.com Inc.’s possible foray into finance, Discover Financial Services’ new chief executive officer isn’t too worried about technology-based invaders.

Brian Roemmele debriefs on Alexa’s new range of voice-activated appliances, and Dmitry Malyanov, co-founder of AdHive, shares some of the questionable ICO promotion tactics he’s seen.

Online commerce is today dominated by a small handful of middlemen marketplaces that charge outsize commissions for access to a consolidated buyer pool. But new technology can change that model, writes KJ Erickson, CEO and co-founder of Public Market.

Amazon's voice assistant will soon be in cars and even microwaves, but banks have not yet proven to customers they can serve them with conversational tech.

"Normal system upgrade" knocks out SunTrust's online- and mobile-banking ops; "just a matter of time" before Amazon, Google enter mortgages; Wells Fargo looking for Tim Sloan's replacement?; and more from this week's most-read stories.

The variety of these new devices may seem random or experimental, but each is responding to a specific threat to Amazon's work in voice-controlled commerce.

Amazon is reportedly weighing plans to expand its cashierless Go convenience stores to include up to 3,000 units by 2021 — but traditional convenience stores may not feel the effects as much as the fast food market.