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The announcement came a day after Citigroup said it would mandate vaccines for many of its workers. Capital One also said it is delaying its office reopening.
August 11 -
CEO Richard Fairbank told employees they can continue to work remotely on Monday and Friday, though the company is still encouraging them to “spend meaningful time” in the office collaborating.
June 30 -
Under the deal, the $425 billion-asset bank will become the exclusive card issuer for the home furnishings retailer, which long partnered with Alliance Data Systems.
June 15 -
Cardholders get a discount, but anyone can use the issuer's new airport lounge — even kids.
April 21 -
Cardholders get a discount, but anyone can use the issuer's new airport lounge — even kids.
April 21 -
Capital One Financial led a $170 million investment in the startup Hopper as the financial giant seeks to make a deeper push into travel.
March 24 -
Capital One Financial has begun to lift borrowing limits for certain customers as it seeks to restart growth in its sprawling credit card business.
February 24 -
Capital One Financial is the latest credit card issuer to release loss reserves because its loans have performed better than expected during the pandemic.
January 27 -
The McLean, Va.-based company admitted that it failed to file suspicious activity reports even in cases when it knew about criminal charges against specific customers. The misconduct took place in a unit that served check-cashing businesses and was later shut down.
January 15 -
The bank scored highest on customers’ assessments of product offerings and satisfaction with digital channels among eight national banks studied.
December 17 -
It has been 15 years since the federal banking agencies issued guidance on an institution’s obligation to inform its regulator about a cyberattack. A proposal to be unveiled this week could establish a more specific notification deadline.
December 14 -
Capital One contends point of sale credit transactions are too risky to support, but competitors believe it's credit card debt that's falling out of favor with consumers.
December 8 -
Dean, who joined Capital One in 2014, succeeds Kleber Santos, who left the bank earlier this month to lead diversity initiatives at Wells Fargo.
November 10 -
Kleber Santos will be responsible for building a more inclusive workforce and designing products that meet the needs of a broader, more diverse range of customers.
November 2 -
Payment rates for auto lenders and credit card issuers have remained strong despite a spike in unemployment. Whether these trends continue into 2021 will depend largely on the actions of Congress and the pace of medical advances.
November 2 -
Lenders have spent months puzzled by the persistently low delinquencies on their credit cards. Now, they’re seizing the moment.
October 23 -
In her steady advance up the payments industry career ladder, Colleen Taylor has pursued a consistent theme of taking on challenging roles at pivotal moments, which has propelled her trajectory.
September 10 -
Capital One Financial is reining in credit lines to reduce its exposure while the nation’s largest card issuer, JPMorgan Chase, is rolling out a new card designed for travelers and diners.
September 1 -
Some customers have complained of limits being slashed by one-third to two-thirds, eroding their ability to borrow in an emergency during a pandemic or potentially hurting their credit scores.
August 28 -
Some customers have complained of limits being slashed by one-third to two-thirds, eroding their ability to borrow in an emergency during a pandemic or potentially hurting their credit scores.
August 28

















