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Apple is not going to sit idly as Facebook transforms its Messenger app into a platform for P-to-P payments and commerce.

Banks still have advantages in the battle against big tech firms like Amazon and Facebook, but they will need to capitalize on those to survive.

We entrust tech firms with vast amounts of information about our daily lives, with an expectation that they will safeguard it. But have we become too casual in the trust we place with them in exchange for more personalized experience and convenience?

We entrust tech firms with vast amounts of information about our daily lives, with an expectation that they will safeguard it. But have we become too casual in the trust we place with them in exchange for more personalized experience and convenience?

Venmo achieved its status by designing its interface like that of a social network. PayPal's version of that comes from Facebook.

PayPal is following up on its P-to-P Facebook Messenger service by adding a chat extension that supports invoicing as part of a broader conversation about a sale.

Facebook's introduction of mobile payments in the U.K. and France is accompanied by the complexity of having to adapt as Brexit unwinds the U.K. from the European Union.

Messenger is one of Facebook's most requested services in the U.K. and France, making these markets ripe for the platform's new P-to-P payments capabilities. But in taking the service internationally, Facebook may also reveal its limitations.

Facebook Inc. is enabling people outside the U.S. to send money to each other via its Messenger texting app for the first time.

Customer service is steadily expanding within Facebook separate from its payments operations, as part of “an ecosystem for buying.”

Facebook Messenger now supports person-to-person payments and customer service for PayPal, expanding the funding choices for repaying friends and family and the channels available to PayPal users sending P-to-P payments.

Users of Facebook's social image sharing network Instagram are getting more access to one-click purchases directly from the app through new integrations this week with Shopify and Bigcommerce.

Bots can use revealed preferences and purchase history to make pertinent recommendations, writes Doug Baldasare, CEO of ChargeItSpot.

Can the internet giants peek at bank data, or eavesdrop on conversations with customers, sent over their gadgets? Here are the facts and the fuzzy areas.

Interactive Facebook ads and Twitter chats can complement — and sometimes outdo — traditional marketing and networking in the recruitment of commercial clients, financial institutions say.

Chatbots are the next big thing in payments. But a poor in-chat commerce strategy can turn off consumers and create bad user experiences.

The concept of digital payments doesn't often cross paths with the concept of robots moving autonomously through our world. But in a few cases, robots have been created to handle payments and deliver goods.

PayKey enables bank customers to instantly transfer money through popular social media networks and messaging apps such as Facebook Messenger, WhatsApp and Twitter.

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After a year on the platform, American Express is more involved than ever in mining Facebook Messenger’s benefits as a tool for payments and financial services.