Investment

Disruptive upstarts. Glitches galore. Open banking adoption. Financial institutions are being challenged on multiple fronts — here’s a look at how they’re coping.

The internet democratized access to information, and now cryptocurrencies are democratizing access to financial services. The next wave of the digital revolution has the potential to democratize access to justice, Kleros co-founder Federico Ast writes.

Eight states want the credit bureau to show what it’s doing to improve data security; Goldman, Morgan Stanley and Wells Fargo will be the focus of this set.

Zach Gipson, chief innovation officer at USAA, believes in putting new technology, like chatbots, out there and learning from customers' reactions.

In the past few years of fighting against cyberattacks, security teams have developed "kill chain" models that document what steps the bad guys take to infiltrate a network and how to thwart them. The problem is, a significant number of data breaches occur from insider threats, which these models often overlook.

First Horizon is using artificial intelligence software to analyze employee feedback on workplace surveys.

Under a consent order with Texas and seven other states, the Atlanta-based credit reporting firm agreed to shore up its information security efforts, but it will not have to pay any financial penalties.

Ticket sales company Ticketmaster has warned customers in the U.K. that malicious code running on its website could have led to personal data and payment details being stolen. This kind of breach through third-party JavaScript code is quite common and may go undetected for months.

Capital One Financial Corp. is limiting how account data flows to outside apps for managing finances, prompting a backlash from the bank’s customers who say they have been locked out of their own information.

Payments fraud from business email compromise, or BEC, occurs when scammers use phishing tricks and email to fool businesses into making fraudulent payments to perceived suppliers. Experts suggest newer factors are accelerating the trend.