Merchant

Attacks like the WannaCry ransomware require issuers to educate staff and shore up technology defenses, writes Bob Antia, cheif security officer of Unitrends.

Processors are investing billions of dollars to build huge menus of tools for retailers that may no longer have the time to work with multiple vendors. These transformations are years in the making, and each investment or acquisition has the potential to dramatically change the competitive landscape.

In this market, Amazon no longer has the advantages it once held over physical booksellers. As grocery stores prove increasingly innovative and tech-savvy, can Amazon viably compete in their domain, where digital expertise may not be enough?

A new survey finds that 14% of small and medium-size businesses switched banks last year and 18% are considering switching this year. Doug Brown senior vice president of FIS, explains why, and what banks should do about this.

PayPal has worked to build support from retailers and consumers, positioning it well in the competitive e-commerce game, writes Lauren Freedman, senior vice president of digital strategy at Astound Commerce.

Hackers installed software to grab customer data from point of sale systems earlier this spring.

Grow Financial alleges that a former employee stole private credit union information and passed it on to GTE prior to obtaining a job there.

SkyShopper enables Emirates NBD’s credit and debit card customers to make purchases from retailers through a single portal.

Bankers have conversations daily with clients, public officials and friends who don’t necessarily see the benefits that banking locally provides.

Since e-commerce retailers often don't have the same personal relationships as traditional retail, it can be harder to dispute chargebacks.