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The regional banks are moving past old-school collection calls, instead using emails, texts and on-screen messages to urge delinquent customers to repay debt. Modern communications are said to be more efficient and in keeping with Consumer Financial Protection Bureau debt-collection rules set to take effect Nov. 30.
November 22 -
Americans are looking for immediate ways to offset rising costs, rather than saving points for future travel. Cash rewards, which were already growing in popularity, are now even more coveted.
November 16 -
Several rail and bus lines are working with Interac, the country's debit network, and its bank partners to allow the new fare payment option in addition to credit cards. They see the collaboration as a way to expand ridership among tourists and low-income residents.
November 12 -
On Jun. 30, 2021. Dollars in thousands.
November 8 -
Even as the pandemic has hastened adoption of digital banking, industry officials say branches remain vital points of contact with consumers.
November 8 -
The Florida bank's agreement with the core provider FIS is expected to reduce annual expenses by $12 million. Analysts expect more banks to make similar moves.
November 5 -
A new proposal to allow the Small Business Administration to offer credit directly would pull customers away from community lenders, writes the head of a credit union trade group.
November 5National Association of Federally-Insured Credit Unions -
The card network aims to attract more merchant customers with an account that pays a 1.1% interest rate.
October 28 -
The credit card issuer benefited from consumer loan growth in the third quarter, but investors seemed spooked by increases in its marketing and technology costs.
October 27 -
Best known as a website management company, GoDaddy began directly offering digital and offline payments after learning that its clients were getting those services from fintechs. The company is also now selling terminals for in-store payments.
October 18