Merchant

Jessica Rich, who joined the agency in 1991, is stepping down in mid-February, the FTC announced Tuesday.

Los Angeles-based California Pizza Kitchen (CPK) has upgraded its mobile app to consolidate payments and loyalty features, including the ability to order and pay at the table at the company’s 197 U.S. locations.

Now that the second holiday season has passed since the U.S. deadline for EMV migration, acquirers are taking stock of the damages that merchants incurred this year to determine the effect of the new technology.

EMV was a necessary advancement that wasn't guided by customer preference. For mobile payments and other m-commerce plays, instant consumer adoption isn't always a sign of success.

James Hobson is resigning to become the CEO of Attune, a new company in the commercial insurance sector.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

As technology evolves, payment capabilities become more deeply embedded, becoming practically invisible to the end user. This concept works already in specific use cases such as Uber, and many companies have yearned to implement a hands-free payment experience for all of retail.

Traditional brick & mortar stores must upgrade and innovate their experiences to again become destinations in their own right in order to lure back spoiled online shoppers.

Data breaches at financial institutions dropped by 26% in 2016, but breaches as a whole were up significantly.

People are warming up to mobile payment apps like Apple Pay and Samsung Pay, but concerns over fraud and ID theft could still pose headwinds.