CGI GROUP INC
CGI GROUP INC ("GIB.A-T;GIB-BHDNPX3")
- Availability of Web Promises(TM) for Customer-Driven, Online
- Collections Activity
CGI Group Inc., a leading provider of information technology and
business process services, announces the availability of Web Promises, a
Web agent that organizations can easily integrate into existing collections
systems to facilitate 24 x 7 agent-less collection activity, including most
aspects of debt negotiations, commitments, payments and settlements. Two
financial institutions have already signed up to utilize CGI's Web Promises
solution, including Fifth Third Bank, a large financial institution in the
Midwest with over $111 billion in assets.
CGI's Web Promises enables organizations to put their collections
activities on the Web quickly and cost effectively, and to start collecting
more money now--without adding additional staff or overhead. This new tool
provides consumers a comfortable avenue to resolve their delinquency in a
self-service mode, on their schedule--leading to increased collections
effectiveness. Timelier, proactive treatment and resolution of customer
delinquency via new channels with minimal collector involvement allows
organizations to focus on customers requiring collector assistance.
In addition, Web Promises is easily integrated with CGI's CACS(R)
Enterprise and other collections systems, leveraging a Services Oriented
Architecture (SOA), enabling new solutions to be brought on-line with
minimal time to market.
"Faced with soaring delinquencies, decreasing operational budgets and
the declining effectiveness of traditional telephone channels,
organizations need a better way to drive cost-effective customer contact
and collections," said Jame Cofran, Senior Vice-President, CGI Global
Banking & Financial Markets. "Web Promises provides a more effective and
productive way to collect from delinquent accountholders, while providing a
new level of personalization and transparency required by to-day's
consumers."
For over 30 years, CGI has provided IT and business process services to
financial institutions around the world including 21 of the top 25 U.S.
banks and 45 of 50 top banks in the Americas and Europe. CGI
banking-focused solutions include core banking, end-to-end wealth
management, trade finance, business intelligence/data warehousing and
customer relationship management. CACS has been implemented at more than
100 organizations worldwide, including seven of the top 10 U.S. banks and
six of the top 10 banks worldwide.
About CGI
Founded in 1976, CGI Group Inc. is one of the largest independent
information technology and business process services firms in the world.
CGI and its affiliated companies employ approximately 27,000 professionals
in over 100 offices across 16 countries. CGI provides end-to-end IT and
business process services to clients worldwide from offices in Canada, the
United States, Europe, Asia Pacific as well as from centers of excellence
in North America, Europe and India. CGI's annual revenue run rate stands at
$3.8 billion and at June 30th, 2008, CGI's order backlog was $12.03
billion. CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB) and
are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped
Information Technology and MidCap Indices. Website:
www.cgi.com
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TSX closing price for GIB.A
Date: 2008/10/15
Closing Price: 9.240
