Technology

If an organization can’t evolve to create the level of customer experience expected, someone else will, writes Jay King, president of financial services for Alorica.

Marcus unit will start taking deposits in the U.K. next month; the bank uses the technology to complete a trade finance letter of credit for Cargill.

It's a race to the finish line that also affects U.S. companies with European customers. In these final moments, every company must at least show good faith in attempting to follow the law and having procedures and technology in place to do so.

Robotics and automatically triggered transactions will pressure how data is collected and made trustworthy enough to be actionable, according to Raphael Davison, worldwide director of blockchain for Hewlett Packard Enterprises.

Many technology developers yearn to invent the future of payments through software, but Toast is also reaching to the past by trying to perfect the hardware that surrounds the new digital tools.

Artificial intelligence will reshape the job landscape at banks; people still want to open accounts at a branch; Mick Mulvaney stacks CFPB bench with political appointees; and more from this week's most-read stories.

As more consumer data is shared across banks, fintechs and data aggregators, the industry is asking for regulators to step in with better guidance.

It can be difficult for financial services companies to glean customer insights from the abundance of information they have.

Ant Financial, the Chinese payments giant controlled by Jack Ma, is expected to close a fundraising of at least $10 billion in the next few days, attracting Carlyle Group and the Canada Pension Plan Investment Board as first-time investors, according to people familiar with the matter.

Genting Cruise Lines, a Hong Kong-based company that operates cruise ships, has formed a partnership with Wirecard to streamline checkouts for disembarking passengers, eliminating long lines to settle charges at the end of voyages.