Retail & Commercial

Banks eagerly raised their prime rates after the Federal Reserve’s latest rate hike, but the debate about how they should react on the deposit side is robust, and conversations are beginning on how to respond on the investment portion of the balance sheet. Here is a sample of the lively discussion that is emerging.

In a Q&A, CommonBond CEO David Klein discusses how an OCC charter might benefit customers by lowering the cost to run a student loan refinancing business.

A vital first step for banks looking to grow through mergers and acquisitions is to shrink.

Gerard Nadeau has been the company's top commercial lending executive since 2007.

Attendees at this year's Independent Community Bankers of America convention are being urged to lobby hard to get regulatory relief moved closer to the top of Washington's to-do list.

H. Palmer Proctor has been the Atlanta company's president since 2004.

From offering a host of convenient self-service options to paring down your mission statements, here are steps to simplifying the member experience.

From innovative golf outings to free financial literacy workshops, credit unions are making a difference in consumers' lives in a variety of ways.

Banks are losing wealthier underbanked customers to alternative lenders — an undercurrent that is halting progress in expanding credit access for all.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.