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The head of government guaranteed lending at WSFS, Caruso aims to parlay the bank's success with Paycheck Protection Program lending to better serve early-stage small businesses.

As chief credit officer, Horton oversaw the bank's certification as a Small Business Administration lender and participation in the Paycheck Protection Program.

Khan, who began her banking career as a part-time teller, heads the bank's retail operations in Minnesota and Western Wisconsin.

The bank's managing director of human resources says her overall goal is "to build a culture of encouragement."

Stubbs moved from Ohio to Texas last year to open PNC's first customer care center in the Lone Star State. Then the pandemic hit.

Garrison was promoted to head of human resources operations in October 2019, putting her at the forefront of the bank’s effort to respond to the pandemic.

“If I see something that needs to be fixed, I tend to just gravitate toward it,” said Ratliff, U.S. Bank's head of disputes and prepaid operations.

Within her first week at City National Bank in 2018, Dodd was working on her first deal — and the first deal for the aerospace and defense group that she was brought in to help launch

Ta is aiming to reduce turnover at Wells Fargo Advisors by revamping the succession planning program.

An Ogan-led effort to overhaul the bank's retail strategy yielded a better-than-expected increase in consumer and business deposits and improvements in cross-selling.

Reissman joined Seacoast in 2014 and led several departments before being promoted to chief marketing officer last year.

The digital-only bank has adopted machine learning to process loans faster, more accurately and with better fraud detection than in the past.

The digital transformation of payments has reached its next phase — with banks and fintechs leading the way. Avoiding the one-size-fits-all approach to deliver the experience customers want is key.

There is no doubt 2020 was a year of contactless transactions. But what implications do contactless payments present when it comes to security?

The regional bank has renovated an office tower in downtown Buffalo, N.Y., to house 1,000 technology professionals it's hiring, retrain workers, collaborate with fintechs and overhaul everything from mortgage lending to fighting debit card fraud.

People want their payments to be quicker, safer, and more readily available across a wider range of channels. How are industry leaders leveraging data to build stronger relationships with their clients?

“You all will not let me breathe” is just one example in the CFPB’s complaint database where a consumer likened alleged mistreatment by a financial institution to social injustice. An artificial intelligence firm uses technology to help companies flag such language.

Municipal bonds have a direct effect on the social and cultural character of cities, metropolitan areas, counties, and states. Munis and the initiatives they support such as public education, housing subsidies, public transit systems, and more, can often be linked to local or regional politics. Join Lynne Funk, Executive Editor at The Bond Buyer and Destin Jenkins, Neubauer Family Assistant Professor of History at the University of Chicago as they explore how municipal bond mismanagement can have contrasting influences on the different ethnic groups in our cities.

An interactive dialogue with Founder and CEO of NorthOne on the fintech industry, the growing needs of challenger banks, and the future of SMB banking.