Special Program Root Tag

Hadley Robbins had a difficult task stepping in after Melanie Dressel's unexpected death last year. Now he must find ways to keep expanding without disrupting a system that has proved successful.

Wells has tapped Sarah Dahlgren for a newly created position overseeing regulatory relations as the megabank tries try to remove the cloud of its phony-accounts scandal.

The online lender to small businesses is expanding its business deeper into traditional banks’ territory with larger loans.

While there's lots of fintech innovation globally, some of the most exciting moves are coming from China, Japan and South Korea, writes John Mitchell, CEO of Episode Six.

Speculation has existed for a while that JPMorgan Chase could be the first of the megabanks to name a woman chief executive, but the elevation of executives Daniel Pinto and Gordon Smith to co-presidents and co-COOs seemed to put them in the lead to succeed Jamie Dimon.

More than 70% of women mortgage professionals have experienced sexual harassment in the workplace, but these incidents go drastically underreported, according to a recent Mortgage Bankers Association survey.

As organizations look to AP to take on more strategic planning, budgeting, and cash management activities, they have to use automation to get rid of the manual, repetitive, non-value-added tasks they’re doing now, writes Brent Meyers, vice president of national sales for Nvoicepay.

Consumers are more than willing to share retail payment information, geolocations, as well as Uber, OpenTable, Facebook, and Twitter information. However, they have high expectations for what they receive in return, writes Lisa Woodley, vice president of FSI customer experience for NTT Data Services.

Kim Manigault, who previously was chief financial officer for the company’s technology and operations organization, will be responsible for ensuring that Key continues to make diversity and inclusion a priority in hiring.

Most general counsels are men, but in 2017 women filled more than half of the top legal positions that opened up at large financial firms. The trend is likely to continue as the population of women lawyers swells and banks continue to diversify their senior ranks.

Bank of America employees force harassment charges against Omeed Malik out in the open, raising questions about how departures like his are handled. Plus, Jessica Chastain sets an example, and Larry Nassar's group of enablers needs to be made into one.

Bank of America Chief Executive Officer Brian Moynihan said when he's ready to give up the job, the odds are split on whether his successor will be a woman.

A crucial challenge for payment apps and cashless banking is how they adapt to provide services for the unbanked, writes Michael Kordvani, head of SEO for app development agency Fueled.

The rapid development of the Indian mobile wallet market demonstrates the importance of reactivity and adaptability. Huge opportunities await those who can successfully navigate the transformative impact of regulation, emerging technologies and shifting consumer expectations, writes Elina Mattila, executive director of the Mobey Forum.

Bank of America will impose new restrictions on inquiring about a job candidate's salary history, aiming to help close a gap between how much women and minorities are paid compared with other employees.

There are a number of tactics and solutions organizations can employ to shut down the favored methods of fraudsters, including the use of bots and device compromise, writes Michael Lynch, chief strategy officer at InAuth.

Digital channels are likely to delight customers, but poorly performing websites are a major concern, especially as these sites come under heavier traffic loads, writes Mehdi Daoudi, CEO of Catchpoint.

If e-invoicing were adopted by more organizations, many of the issues that currently cause late payments would naturally evaporate, leaving leaders more resources to seek out and identify opportunities for business improvement in this year and beyond, writes Richard Hurwitz, CEO of Tungsten Network.

Alipay and WeChat have become so common in China that many tourists are finding it difficult to pay for goods and services without the apps, writes Mike Ward, CRO and CEO of North America for WorldFirst.

The company plans to move into more retail payment processing as part of a broader diversification strategy that includes the acquisition of Cayan.