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Building the processing tech was the easy part. Finding the right mix of users and transactions posed many challenges.

Rohit Chopra, President Biden's pick to lead the Consumer Financial Protection Bureau, told a Senate panel he would do more to protect veterans from foreclosure, empower consumers to dispute data on their credit records and crack down on student loan servicers that aren't helping troubled borrowers.

The industry will have to contend with thin margins on either side of the aisle in Congress and new priorities from regulators, experts said in a panel discussion held as part of CUNA's online Governmental Affairs Conference.

For the second time in three years, the Cleveland thrift has received a low score on its Community Reinvestment Act examination for making too few home loans in low-income communities.

Cold, hard cash is inevitably going away. Banks have a responsibility to help consumers who don’t have smartphones or even email addresses be prepared, says Shawn Rose, chief digital officer of Scotiabank.

JPMorgan Chase is marketing big blocks of office space in Manhattan as companies reevaluate their need for real estate amid the COVID-19 pandemic, according to people with knowledge of the matter.

Less than half of consumers believe financial services providers adequately protect their personal information, according to an Arizent survey. Banks such as Wells Fargo and Bank of Idaho are offering mobile tools and cybersecurity education that could help rebuild trust.

The overwhelming success of Square’s bitcoin trading service creates new opportunities for its bank to work with underserved markets.

The overwhelming success of Square’s bitcoin trading service creates new opportunities for its bank to work with underserved markets.

How consumer attitudes toward privacy threaten to overturn long-standing industry assumptions about customer data and personalization.

PayPal Holdings Inc. is in talks to acquire the startup Curv, which helps companies transfer and store digital currencies.

The new directors are Ime Archibong, whose team builds and tests mobile apps at Facebook, and Craig Williams, president of the Nike product line named after former NBA superstar Michael Jordan.

Sens. Elizabeth Warren and Sherrod Brown urged regulators not to give in to industry requests to extend a temporary policy easing compliance with the supplementary leverage ratio.

The industry has a key role to play as policymakers push to expand access to affordable financial services for all Americans.

The mass shift to remote work has blurred lines between consumer and business pay, creating a greater push for digitization, says Billtrust's Justin Main.

Toronto-based Ethoca is seeing rising demand from banks and merchants for granular details about purchases, so it’s renamed and tweaked its service delivering digital details.

David Heun, associate editor of PaymentsSource, talks to Phillip Dunkelberger, president and CEO of Nok Nok Labs, about the latest developments in data security. Nok Nok is a founding member of the Faster Identity Online alliance, or FIDO.

The Federal Reserve is intensifying its scrutiny of banks' efforts to shed their reliance on the London interbank offered rate, and has begun compiling more detailed evidence on their progress, according to multiple people with knowledge of the matter.

Bipartisan legislation introduced Monday would permit loans made as part of the COVID-19 relief effort not to count against limits on member business lending.

After hiring two Goldman executives, the retailer could be looking to partner with more banks or become one; the buy now-pay later company is now worth $31 billion and seeking acquisitions.