APIs

Cloud technology has made it possible to leverage APIs so that two pieces of software talk to each other and stay updated in real time, which dramatically improves the user experience, writes Sanjeev Kriplani, senior vice president of product at Bill.com.

No matter how good a company's e-commerce strategy is, the customer experience can still fall apart on the checkout page — especially when introducing new features.

Citi’s innovation leader, Yolande Piazza, envisions reinventing the way the bank interacts with customers, so that it is part of their daily lives — always present, always intuitively easy and always helpful.

Banks are using pending data-sharing rules in Europe to rethink how proprietary their systems should be, but they likely have little choice in the matter.

The open tech that powers added data sharing has already resulted in security events, writes Stephen Singham, managing director of security research at Distil Networks.

By design, any practice that requires a customer to simply hand over online bank credentials to a third party is a terrible idea.

By design, any practice that requires a customer to simply hand over online bank credentials to a third party is a terrible idea.

The directory has ways to get deeper information or contacts on Mastercard’s tokenization engine MDES, Masterpass, Mastercard Send, Qkr and mPOS providers.

First Tennessee took a leap of faith to hire a young digital services company for its overhaul of mobile and online operations, and it says its decision has paid off.

New European standards require greater data sharing to accommodate faster transaction processing, mobile payments and other digital efforts — a trend that is also inspiring new collaborations across the pond.

The advancement that we are seeing in terms of API Banking in the payments domain makes it evident that the overall banking system is moving toward an open banking framework, writes Satya Swarup Das, a senior architect for the global banking practice at Virtusa.

Square unveiled its first physical store on Thursday to offer hands-on support for merchants using its technology and showcase some of their wares.

In theory, businesses that want to run a payment service such as Stripe can sign up directly at their bank, with a competitive rate, writes Ryan James, CEO of Surety Bank.

The latest class of the Commerce.Innovated accelerator program run by Silicon Valley Bank and First Data demonstrates a focus on changing industries in addition to streamlining how people pay.

Oracle Corp. is offering a payments application programming interface based on the ISO 20022 standard that will allow banks to more easily collaborate with fintechs and other third parties.

The development and adoption of technology too often move at different rates in the payments industry, creating a need to manage usage that is out of sync with expectations.

Readers react to USAA teaming up with Amazon’s Alexa, how a new Wells Fargo’s scandal could affect arbitration rules, a digital identity startup’s ambitions, and more.

One of the critical unanswered questions early in the Single Euro Payments Area process and the new Payment Services Directive in Europe was whether banks would pony up for needed technology upgrades.

A jumble of security vendors and lack of cohesive planning weaken many banks’ cybersecurity defenses, experts say.

Visa's recent leading of a $25 million investment round in Marqeta is an unusual move for the card network, which has most recently focused its investments in merchant acquiring technology companies.