Bank technology

EQ Bank, BankMobile and solarisBank offer insights into how they built their digital-only banks with design thinking, new products and money management tools.

Chicago-based Akouba will offer its origination and underwriting platform to ABA-member banks, which will receive preferred pricing.

Opus Bank has hired Scarlett Sieber, the former senior vice president in global business development at BBVA, to be its chief innovation officer.

The new office will look for ways to improve UX for customers in digital and traditional channels.

In the years ahead, banks will have to fend off better organized and increasingly advanced cybercrime rings. "We're seeing levels of sophistication that we haven't seen before," says Pat Phelan, senior vice president of identity at TransUnion.

Banks are helping customers build healthy financial habits through their apps. The tools could also strengthen customer retention when rates go up.

The story of MPESA, Kenya’s mobile money system, and how it came to partner with banks to give all people access to financial services.

The services that Kasisto, Personetics, North Side and Teller offer banks to automate interactions vary in their levels of personality and the workload they can handle.

Some say 2017 is a make-or-break year for the recordkeeping technology spawned by bitcoin. According to a survey released Thursday, most executives in financial services and IT are putting their money on "make."

The latest cyberattacks on banks (and others including the Democratic National Committee) can no longer be found by traditional means, as they lurk in memory and necessary computing tools.