Bank technology

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

Facebook now lets users log in using a physical token. If banks gave consumers this option, it would strengthen the security of online accounts — or at least bolster their image.

Banks want and need to rival tech giants in their use of customer analytics. Some think artificial intelligence is the key to making it happen.

The deal points a way forward, not only to resolve the debate over screen scraping and ownership of customer data but to redefine banks' value proposition.

Customers of JPMorgan Chase will no longer have to surrender their bank credentials in order to use Intuit products like Mint, TurboTax or QuickBooks.

President Trump's campaign to keep jobs in the U.S. could leave bankers worried about their outsourcing IT functions. They are an unlikely target.

Add package pickup to the growing list of things banks are doing with branches as foot traffic declines.

Banks are becoming more comfortable with robotic process automation and could use it overhaul everything from the payroll functions to advising customers.

Lloyds Banking Group was hit by a cyber attack that disrupted online services for customers two weeks ago, a person with knowledge of the matter said.

The Cincinnati bank will be advised by QED Investors on its fintech strategy.