Bank technology

In this quick Q&A, Michelle Moore, head of digital for Bank of America and our Digital Banker of the Year, talks about her favorite apps, her love of running and how she holds herself accountable.

Customers Bancorp is weighing two cash offers and other options for BankMobile after Flagship Community Bank was unable to raise the capital needed to buy the unit.

Several leading banks and corporations in Spain are launching a cross-industry development platform called Red Lyra, leveraging blockchain technology to streamline the creation of services that use digital identities.

KeyCorp is acquiring HelloWallet, a personal financial management product it has offered its bank customers since 2015, from the investment research firm Morningstar.

The company will record a $300 million charge to cover the elimination of three data centers and book $125 million in broader severance costs.

ATMs tend to run on older versions of the Windows operating system, which potentially makes them targets for ransomware that preys on such vulnerabilities.

A new survey finds that 14% of small and medium-size businesses switched banks last year and 18% are considering switching this year. Doug Brown senior vice president of FIS, explains why, and what banks should do about this.

Jo Ann Barefoot, a former deputy comptroller of the currency, discusses her regtech startup Hummingbird.

Today’s primitive question-and-answer programs will mature into sophisticated conversational agents, which will help customers transact and may even be capable of understanding emotional cues, experts say.

Two related and equally humiliating cases of high-level bankers completely falling for fake emails illustrate the dangers of social engineering and the need to better protect executives and other employees from themselves.