Bank technology

Artificial intelligence has the potential to vastly improve many of the services banks deliver. It should be viewed as a catalyst to spark the next evolutionary phase of banking, not a harbinger of doom.

AI is being used to help investigate red flags and to chat with criminals to find out more about their tactics.

Upon receiving a conditional U.S. charter approval, 25-year-old CEO Ferdinand Dabitz is assembling a team of industry experts to build a new kind of bank.

Select ChatGPT users can now connect their bank accounts to the AI-powered chatbot for personal money management advice based on their financial history.

The 33 companies that made it to this year's Best Fintechs to Work For list are actively preserving remote work options and non-salary benefit packages.

The company says its mission-driven culture, family-supporting benefits and emphasis on flexibility are key factors.

An analysis of American Banker's 2026 Best Fintechs to Work For finds that workers appreciate flexibility, as well as "meaningful" work.

At some banks, executives are overpromising results and putting tremendous pressure on tech teams, leading to a range of problems. 

First Interstate Bank and Boulder Dam Credit Union have begun piloting the new agents, which were built using AWS' Bedrock.

American Banker's AI Talent Shift survey of 206 banking professionals ranks AI fluency first and pure software-development skills last.

Parker Group unexpectedly ceased operating last week, then filed for Chapter 7 bankruptcy a few days later as sponsor banks and customers were left scrambling.

The company's new CEO, and long-time chief technology officer, shares his views on why some banks are stuck in old ways of determining creditworthiness, how Upstart has been modifying its underwriting models and the objections people sometimes have to AI-based lending.

Bankers and tech executives at SAS' annual conference said agentic AI is still in the "terrible twos" stage and requires human supervision.

The lenders' examples of using generative artificial intelligence were more practical than transformational, but in any case data challenges represent a common problem.

The newly opened bank founded by big tech executives reached the deposit milestone within its first quarter of operations, according to a recent call report.

In addition to 10 new AI agents for financial services, the company announced partnerships with software and data providers FIS, Microsoft, Verisk, Third Bridge, Fiscal AI, D&B, Experian, GLG, Guidepoint and IBISWorld.

The payments company said payment volume increased, but net income decreased compared to 2025.

Dimon spoke Tuesday at an Anthropic event alongside Anthropic CEO Dario Amodei. 

The company is officially releasing a digital asset product that it first announced back in October.

The Canadian bank is using machine learning to analyze customers' payments and provide recommendations to salespeople.