Bank technology

Technology executives at financial institutions must strike a balance between jumping on new technologies while justifying their business case for the bank.

Lack of understanding remains a key hurdle for adopting traditional and generative artificial intelligence-powered tools, but banks and credit unions are still eager to use AI, according to data from Arizent.

Goldman Sachs is unloading the home improvement lending platform GreenSky after a misadventure in consumer finance. However, the consortium buying GreenSky plans to invest heavily in its growth, and Synovus says it's eager to deepen its partnership with the online lender.

The custody bank will offer clients technology from Microsoft that lets them analyze their data in near-real time, hosted on the latest versions of Microsoft's public and private clouds.

The enforcement action involved problems with the Japanese-owned Union Bank's information security and operational risk controls.

Research from J.D. Power found that bank customers are most concerned about letting AI move money on their behalf or place a barrier between them and their money.

Large global banks are experimenting with tokenization to make complex transactions faster, efficient and more auditable.

BMO Financial Group doubled its mainframe capacity, prepared a cloud staging platform and used chaos engineering to ensure its Bank of the West integration went smoothly.

An FDIC enforcement action against Lineage Bank is part of a wave of cases involving banks that have partnered with fintechs in recent years.

Auto-enrolling its membership for a credit-scoring tool offered by SavvyMoney helped Knoxville TVA Employees Credit Union nearly double approvals across its credit card, personal and auto loan portfolios in early 2023.

An investor in early stage fintech startups weighs in on the breakthrough technologies that will transform the relationships between banks and fintechs.

A new generative artificial intelligence tool from Ncontracts can assist in summarizing lengthy agreements with fintech partners and identifying important clauses.

The biggest banks need to get creative about the kinds of products and services they offer, and their efforts to attract a broader customer base.

Artificial intelligence promises to replace a large percentage of entry-level analysts, call center workers and others, while leaving most senior managers untouched.

Experts explain which features customers expect, which they love and where banks are creating a competitive edge with their apps.

In this month's roundup of popular tech news: SEC responds to successful hack on its X account, community banks get closer to fintech hubs, the Office of the Comptroller of the Currency weighs in on Blue Ridge Bancshares and more.

Visa will be the payment partner for the 2026 World Cup and other events, companies in Canada are teaming up to promote open banking for credit unions, and more.