Bank technology

The major instant messaging and chat room providers, including Bloomberg, Thomson Reuters, Markit and Perzo, all support compliance tools that are supposed to flag suspicious messages. Yet so much fell through the cracks.

International Dairy Queen, the ice cream chain owned by Warren Buffett’s Berkshire Hathaway Inc., said customer data were compromised by hackers.

People and processes are just as essential as technology as banks strive to save on costs in newer store models, say branch-makeover specialists.

Insurers flush with capital are rushing to grab part of an expanding cyber coverage market that's been spurred on by high-profile hackings at JPMorgan Chase and Home Depot.

Fortress Risk Management, a Connecticut-based financial security software firm, announced a five-year deal this morning to provide Canandaigua National Bank and Trust with its DisputeManager software and other services to react to financial crimes.

The hackers who raided the data banks of JPMorgan Chase & Co. used computers now linked to possible attacks on at least 13 more financial companies, according to a person familiar with the investigation.

Seeking to innovate — or, at least, appear innovative — banks across the country and around the globe are sponsoring incubators, accelerators and hackathons that nurture young tech companies and gifted programmers.

Citigroup, E*Trade Financial, Automatic Data Processing and Regions Financial were attacked by the same hackers that breached JPMorgan Chase, according to a person familiar with the matter.

Despite the many advantages of the public cloud, big banks remain leery of putting data there.

MBIA, the municipal bond insurance giant, suffered a major customer data breach that exposed customer data of an asset-management subsidiary that Bank of New York Mellon has agreed to buy.

There's almost no good way of tell a bank customer that her personal data's been stolen. But some banks do a particularly bad job of communicating during a security incident.

JPMorgan Chase & Co. customers say they're not going anywhere — at least for now.

Regulators unveiled plans Monday to broaden the use of "Legal Entity Identifiers" and launch a pilot program designed to get more information on bilateral repurchase agreements.

Capital One has acquired Adaptive Path, a well-respected web design firm, underscoring the bank's tech ambitions and the increasing importance of digital user experience in financial services.

As data breaches become more common, bank board members need to make sure that senior management is familiar with the latest cybersecurity developments and has a crisis communications plan in place.

Following revelations of traders' chats about Libor-rigging and third parties' screen scraping, a group of banks and securities firms has acquired Perzo, a secure messaging platform, to make it their own.

JPMorgan Chase & Co., the biggest U.S. bank, said a previously disclosed data breach of its systems affected 76 million households and 7 million small businesses.

Online borrowers are often hit with unauthorized charges and subjected to threats of arrests, according to a new report from the Pew Charitable Trusts.

The American Bankers Association, which initially opposed ".bank" domain names on the Web, is now promoting them as a way to enhance security amid growing cyber risk concerns.

JPMorgan Chase denied knowledge of an additional security breach Thursday after The New York Times reported possible evidence of a fresh attack.