Bank technology

Consumers who have used mobile remote deposit capture highly value it, but financial institutions need to do a better job promoting this service, a new report concludes.

FirstCapital Bank of Texas is using interactive video software from NCR Corporation to offer its customers 24-hour live teller service during business days.

Cardtronics has renewed its contract with Walgreens to be a preferred provider of ATM services.

The effects of the financial crisis are still being seen in the behavior of credit card lenders and borrowers, a new report suggests. Lenders have lowered risk-taking and rates, but consumers are carrying lighter debt loads.

It's not all suits and pencil skirts in banking.

The future of the branch is anyone's guess, but one thing is for sure: RIP teller lines. The new teller-line free branch concepts require staff members to better deliver a brand experience that includes demoing new mobile app features to signing a customer up on a new product.

Green Bank has dropped a lawsuit against Target and security vendor Trustwave that stemmed from the retailer's 2013 data breach.

Andera Inc., one of Bank Technology News' top ten tech companies to watch for 2013, will be acquired by Bottomline Technologies for about $44.5 million in cash and 102,000 shares of Bottomline stock.

Diebold is partnering with the $5.5 billion-asset Suncoast CU to test an ATM that reuses consumer-deposited cash for future withdrawals. Tampa, Fla.-based Suncoast is the first financial institution in the U.S. to test the technology.

An organization calling itself Anonymous Ukraine has boasted of a huge theft of American debit and credit cards. Many of the card records are old, and some appear to be from earlier breaches. However, the claims have to be taken seriously, investigators say.

One of the two banks suing retailer Target and security vendor Trustwave in connection with the retailer's high-profile data breach has backed off.

A recap of the informed opinions (and the discussions they generated) on BankThink this week.

Golden Pacific Bancorp and financial technology firm Better Finance have teamed up to create an online lending program that is designed to sharply reduce the time it takes to approve and process an SBA loan.

Recent comments by Comptroller of the Currency Thomas Curry, suggesting steps to make large-bank executives accountable for anti-money laundering problems, have reignited the debate over where to direct blame for Bank Secrecy Act violations.

Top financial executives met Thursday to discuss how their industry can innovate, but most of the discussion focused on a more defensive topic: what banks and the government need to do to stave off mounting cybersecurity threats.

Banco Bilbao Vizcaya Argentaria has pumped $117 million into its U.S. bank to fund the purchase of online banking startup Simple.

The constant monitoring is helping the bank keep tabs on customers' likes and dislikes — and stay on top of complaints.

Mobile banking has expanded beyond the market for youthful early adopters and is rapidly becoming a mainstream product. American Banker reporters discuss who else is logging on and the hurdles the industry faces to keep the momentum going.

In order foster low-cost relationships, banks should offer free digital checking accounts to new and existing customers … then charge for paper notices or statements.

Retail and consumer financial services veteran Jane J. Thompson has become a member of the VeriFone Systems board of directors, the terminal manufacturer said.