Bank technology

Lending Club is backing Tritium Racing and its 73-foot offshore trimaran (now named after its sponsor) in the Transpacfic Yacht Race, which begins in July near Los Angeles and finishes in Honolulu. Its CEO, Renaud Laplanche, will be on the race crew.

IntelliResponse, which sells virtual agent technology, released a new platform Tuesday that provides data visualization for incoming customer questions. The software is designed to let a bank quickly see what's top of mind for customers.

Cyber-security has long been a technology and risk management challenge for banks. Recently, Washington policymakers have come to regard it as one of the most pressing issues financial institutions face.

Q2ebanking announced Tuesday that it is working with Andera of Providence, R.I. to resell the latter's account opening and lending software.

Electrocardiograms as the next biometric marker for authentication? At a time when banks are eager to find a replacement for the traditional login and password, it's possible.

Barclays is telling customers that it might soon start selling their information, according to financial technology blog Finextra.

Texas Trust Credit Union in Mansfield has chosen Symitar's NetTeller Online Banking platform.

Seeking a better way to share documents with wealthy clients, Exemplar Financial Network chose a Dropbox-like service with client-side encryption.

New research shows that one in three consumers would pay something to use mobile banking services.

Wells Fargo announced Monday that it's allowing its ATM customers to receive text message receipts.

Keynote Systems would become privately held after its sale to the private-equity firm.

Parascript has built its check recognition engine technology into its form processing software, thus offering financial institutions one program with which they can process information from checks and remittances, along with forms, mortgage applications and other documents.

Simple (formerly BankSimple) has launched a feature to let customers link their traditional bank accounts to the tech startup's service.

A recap of the informed opinions (and the discussions they generated) on BankThink this week.

Given the robustness of trade in some large urban areas, it is entirely possible to earn a living from buying and selling bitcoin

Citi's social media guru Frank Eliason offers insights into how to pick social media partners, while consultants and lawyers share what's needed in any vendor relationship.

The U.S. Chamber of Commerce is accusing the Consumer Financial Protection Bureau of breaking the law in collecting detailed information on individual credit-card accounts.

PNC (PNC) on Thursday rode out a slowdown of its online banking service that left some customers unable to log in to their accounts.

Data providers are aggressively marketing products aimed at providing lenders a better picture of consumers who don't have credit reports, but significant barriers are slowing the growth of alternative inputs for credit scores.

Whether the product is a video game or a bank account, no business should take customers for granted or underestimate competitors.