Bank technology

Alice Milligan, its chief digital client experience officer, said the company dedicated itself to delivering what customers really want and that more features are on the way.

Banking apps now rank just after weather and social media in usage, according to Alice Milligan, chief digital client experience officer at Citi's U.S. Consumer Bank.

PayPal and Barclays have formed a strategic partnership enabling Barclays customers in the U.K. and U.S. to manage their Barclays and PayPal accounts within each app.

Nymbus is offering its bank clients a service to create a digital brand under their existing charter in as little as 90 days.

Banks using Zelle share the good, the bad and the indifferent of the person-to-person payment network.

In a survey, bankers conceded they may not be doing enough to avoid the mistakes social media giants made in the use of unverified data.

Its is one of a number of companies that argue that taking the side of consumers can be a viable business plan.

JPMorgan Chase is sending signals that its homegrown blockchain, Quorum, is alive and well despite a recent shake-up.

Several banks have reported digital service outages this year, but now there’s a detailed breakdown of one of them — and it shows that the damage goes far beyond reputation.

The fresh funding supports the popular fintech trends of encouraging people to save money and “rebundling” alternative banking services.

Investing in technology has been an important focus for banks. But big questions remain about these investments, including how best to pay for them.

Consumers around the world are increasingly accessing banking solely through digital means, according to new global studies by Oracle and the World Bank.

Banks struggle to make their websites and apps a destination rather than a utility. Analyst Jacob Jegher offers some ideas for building digital relationships.

WebAuthn could eventually mean passwords are replaced with fingerprints and facial recognition. But how hard will it be to implement?

New York Attorney General Eric Schneiderman asked 13 cryptocurrency exchanges for detailed information about their operations as part of a "fact-finding inquiry."

Community banks are increasingly turning to account onboarding technology to help them solve a growing problem — how to win new customers without opening physical branches.

Many large internationally active U.S. banks are facing potentially hefty fines if they fail to comply with Europe's General Data Protection Regulation, which takes effect May 25 and gives consumers much more control over how their data is gathered, used and shared.

The addition of a personal finance app rounds out the loan and deposit-account offerings at the online lender Marcus.

Banks should rethink even existing services, such as the branch experience, said top executives at the Oracle Industry Connect conference.

Bank of America is investing heavily in videoconferencing at unstaffed branches, Citigroup is experimenting with gamification and Union Bank’s PurePoint Financial is going entirely paperless.