Bank technology

Vikram Pandit, who ran Citigroup during the financial crisis, said developments in technology could see some 30% of banking jobs disappearing in the next five years.

Facial recognition and an updated Apple Watch could spur change in banks’ mobile apps for Apple customers.

One lawsuit has already been filed against Equifax in the wake of its massive security failure. But that’s the just beginning of the consequences for the credit bureau and the Fis that use it.

One lawsuit has already been filed against Equifax in the wake of its massive security failure. But that’s the just beginning of the consequences for the credit bureau and the banks that use it.

The person-to-person payment service, the big banks’ answer to Venmo, is scheduled to launch a stand-alone app next week.

Intruders accessed names, Social Security numbers, birth dates, addresses and driver’s license numbers in what could be one of the largest data intrusions.

It’s highly debatable whether the artificial intelligence engines that online lenders typically use, and that banks are just starting to deploy, are capable of making credit decisions without inadvertent prejudices.

The digital bank will also help San Francisco-based Lendeavor’s expansion efforts.

The Wall Street giant on Wednesday played up its customer service skills, saying that representatives of its Marcus personal-loan unit answer calls within 10 seconds.

The creators of Dash, a bitcoin rival whose price has increased nearly 3,400% in 2017, plan to entice thousands of white-hat hackers to inspect the project’s code for flaws.

The Providence, R.I., company said Wednesday that it has launched its robo adviser in an effort to make inroads in serving “mass affluent” customers.

Fast code changes and compliance approvals helped bank customers who couldn’t make it to a branch.

The first compliance deadline fell last week for the state’s strict new regulation. Banks are struggling with certain elements, such as multifactor authentication.

Snap Finance provides credit at the point of sale, primarily to consumers with bad credit.

It sounds like a crazy mix, but Fifth Third says its new app would help young consumers round up debit card purchases and apply the money to their burdensome student debts. The motivation to attract millennials is clear, but will it work?

An artificial intelligence model predicted creditworthiness more accurately than traditional models in an experiment conducted by the auto lender. The technology someday could be used to find hidden gems among loan applicants — emphasis on the someday.

JPMorgan Chase's Amber Baldet shares how she got interested in technology; Credit Suisse’s Laura Hemrika talks microfinance; and a few of our Best Banks to Work For have female CEOs.

First Tennessee took a leap of faith to hire a young digital services company for its overhaul of mobile and online operations, and it says its decision has paid off.

Can the internet giants peek at bank data, or eavesdrop on conversations with customers, sent over their gadgets? Here are the facts and the fuzzy areas.

Banks can use virtual reality in wealth management, trading and mortgages, says Raja Bose at Genpact.