Banking

A personal touch can help a bank stand out, but providing great service is a challenge in our increasingly digital society. How do you develop meaningful (and lasting) relationships with your customers?

An overwhelming majority — 74% — of small and mid-size businesses say they've been victims of online banking fraud, according to a Ponemon Institute study. And most hold their banks responsible.

Platform that helps banks and investors find loan deals has dropped its fees.

Buffalo bank to use the card processor's fraud detection and customer service.

In its ongoing effort to distinguish itself as a specialty lender, the Jacksonville, Fla., company announced Monday that it has established a golf lending division and that it has hired a team of lenders away from TCF Financial (TCB) to run it.

Citigroup Inc. named Vikram Bhardwaj as Asia-Pacific head of consumer investment banking, according to a memo obtained by Bloomberg News.

Wells Fargo is expanding loans to customers of General Motors, threatening to take business from Ally Financial as the bailed-out auto lender seeks a turnaround.

Total System Services is taking a different approach to sales by forming a joint venture with Central Payment Co.

Almost two-thirds of small businesses in the Federal Reserve Bank of New York's region that sought credit received some form of financing, according to a poll conducted by the bank during the second quarter.

IMGCAP(1)]

Alliance Data Systems (ADS) has signed a long-term agreement to provide private-label credit card services for retailer Stage Stores (SSI).

Credit card asset-backed securities likely will remain stable for the foreseeable future because card charge-offs and delinquencies are at historic lows, consumer bankruptcies keep falling and consumer balance sheets are getting healthier, according to Standard & Poor's Ratings Services.

This year's drought could cause many farmers to default on ag loans, particularly those tied to livestock. For banks with high concentrations of ag loans, the drought poses the first major credit challenge since the financial crisis.

GE Capital Retail Bank has reached a long-term agreement with Wal-Mart Stores' (WMT) Sam's Club to continue providing the credit card program to the Sam's Club's Advantage and Business members.

Ginnie Mae is considering raising minimum net-worth requirements for issuers of its mortgage-backed securities after being deluged with applications from small mortgage banks. Disruptions in the mortgage market prompted the rush.

General Motors Co. (GM), the largest U.S. automaker, said its lending arm made a bid in July for Ally Financial Inc. (ALLY)'s international operations, which, if successful, could more than double GM Financial Co.'s consolidated assets.

The Standard Chartered case adds pressure on banks to make sure not only their technology, but also their culture, is designed to prevent the laundering of funds.

A key long-term certificate-of-deposit rate has reached a historic low after falling below 1%.

Two banks that are majority-owned by Piedmont Community Bank Holdings in Raleigh, N.C., have agreed to merge.

Alliance Data will continue providing private-label credit cards to Stage Stores and will collaborate to develop and launch a simplified loyalty program under a new long-term contract with the retailer.