Branch banking

While most banks are shrinking their branch networks, the Cincinnati bank is approaching the day where its branch expansion in the Southeast will more than offset closings in its legacy markets, its CEO says.

Modernizing the bank’s app and digital-banking experience won’t necessarily result in Citigroup needing fewer people in its retail bank, CEO Michael Corbat said.

The San Francisco bank is also bulking up in Florida and Wyoming, no-tax states where many of its affluent clients have retired or have second homes.

The effort is part of a push by interim Chief Executive Officer Noel Quinn to cut costs at Europe’s largest lender by assets.

A seasoned investor in startups offers his top predictions for the coming decade. Among them: Big tech firms will become big players in financial services.

Alaska USA Federal Credit Union will nearly double its operations in Phoenix after it buys the locations.

The Anchorage-based credit union has agreed to purchase seven Phoenix-area branches from TCF, nearly doubling its presence in that market.

Bank employees need to stop seeing new technology as a threat.

Ardent Credit Union plans to market its adaptable “Cube” design to other financial institutions.

After struggling with profitability, Horizons FCU has been approved to join Premier Members Credit Union later this year.