Branch banking

Forget the machines. Even forget the software. Diebold's business plan for the future — as touted in a video the company screened at 50 movie houses around the world — centers on its collaboration with banks and others on innovation.

The new year represents a chance for credit unions to take a close look at their branch networks and identify areas to cut costs as well as look for opportunities for growth.

Independent Bank Corp. of Ionia, Mich., is consolidating 14 of its 74 Michigan branches.

The ATM Industry Association is forming the ATMIA Marketing Committee to share information, help members promote their products and raise the status of marketing in the ATM business.

TD Bank is deploying "smart" automated teller machines in four Canadian branches.

Pioneer Federal Credit Union in Mountain Home, Idaho, has deployed video teller technology to its ATMs.

Digital payments company ACI Worldwide has begun offering bill pay services on ATMs and kiosks sold by LD Systems.

The ATM is one of the oldest self-service technologies in banking, and mobile is one of the newest. But surprisingly, this odd couple of technologies has a lot of synergy.

Monitise, a London-based payments technology company, has partnered with MoneyPass Network to provide services to ATM users in the U.S.

JPMorgan Chase & Co. reduced automated teller machines by 12% last quarter as the largest U.S. bank exited from some retail locations.

The holding company for 15 banks, which is approaching $20 billion in assets, has been testing cardless ATM transactions since the summer of 2013. Now, it is expanding the capability to dozens of machines — marking it the first institution in the U.S. to take the technology, powered by the vendor FIS, into production.

After 18 months of testing, Wintrust is rolling out technology that lets customers order cash ATM withdrawals through a mobile app. The bank aims to quicken transactions, strengthen security and pave the way for mobile wallet adoption.

COLUMBUS, Ohio—Telhio CU has purchased a former Huntington Bank branch here for $2.5 million, with plans to renovate and move in by early 2016.

Nationwide the number of bank branches fell by about 1.7% last year. But some cities and states were hit harder than others, according to data from the Federal Deposit Insurance Corp. and research firm BankRegData.

With the availability of artificial intelligence and sophisticated risk algorithms that can run on mobile devices, some say there’s no longer a need for even stripped-down versions of the branch.

Financial institutions need to have good digital offerings, but they also need to find ways to stand out from the crowd. That's why branches will remain a crucial home base.

Diebold has introduced antimicrobial touchscreens to its automated teller machines.

When you are a company that started out 125 years ago as National Cash Register, you've had to reinvent yourself a few times.

The global ATM market will reach $21.9 billion by 2020, according to a new study by Allied Market Research.

NCR Corp. has installed what it calls the first-ever automated teller machine in Somalia.