Branch banking

LONGVIEW, Texas — East Texas Professional CU saw member sales increase at the same time average visit times decreased after implementing a new lobby tracking system.

NCR has launched a new automated teller machine in North America designed to improve the consumer experience and reduce costs associated with operating the ATM network.

The bank's most recent ATM update offers something novel: customers can redeem their credit card rewards for cash or deposit them in other accounts at its 12,500 ATMs.

NCR has launched a new automated teller machine in North America designed to improve the consumer experience and reduce costs associated with operating the ATM network.

As the Federal Reserve and other entities push toward developing a faster payments system in the U.S., it has become increasingly apparent that a good place to start is through debit networks.

Cardtronics has renewed its automated teller machine services agreement with the convenience store chain, The Pantry.

The ATM and bank technology provider Diebold has named two executives to lead its international finance and data security offices.

The Federal Reserve System released a detailed vision for improving the speed of the U.S. payment system. It is latest step in a process meant to spur change at a time when the country has fallen far behind many nations that have adopted real-time payments.

Forget the machines. Even forget the software. Diebold's business plan for the future — as touted in a video the company screened at 50 movie houses around the world — centers on its collaboration with banks and others on innovation.

The new year represents a chance for credit unions to take a close look at their branch networks and identify areas to cut costs as well as look for opportunities for growth.

Independent Bank Corp. of Ionia, Mich., is consolidating 14 of its 74 Michigan branches.

The ATM Industry Association is forming the ATMIA Marketing Committee to share information, help members promote their products and raise the status of marketing in the ATM business.

TD Bank is deploying "smart" automated teller machines in four Canadian branches.

Pioneer Federal Credit Union in Mountain Home, Idaho, has deployed video teller technology to its ATMs.

Digital payments company ACI Worldwide has begun offering bill pay services on ATMs and kiosks sold by LD Systems.

The ATM is one of the oldest self-service technologies in banking, and mobile is one of the newest. But surprisingly, this odd couple of technologies has a lot of synergy.

Monitise, a London-based payments technology company, has partnered with MoneyPass Network to provide services to ATM users in the U.S.

JPMorgan Chase & Co. reduced automated teller machines by 12% last quarter as the largest U.S. bank exited from some retail locations.

The holding company for 15 banks, which is approaching $20 billion in assets, has been testing cardless ATM transactions since the summer of 2013. Now, it is expanding the capability to dozens of machines — marking it the first institution in the U.S. to take the technology, powered by the vendor FIS, into production.

After 18 months of testing, Wintrust is rolling out technology that lets customers order cash ATM withdrawals through a mobile app. The bank aims to quicken transactions, strengthen security and pave the way for mobile wallet adoption.