Branch banking

Modernizing the bank’s app and digital-banking experience won’t necessarily result in Citigroup needing fewer people in its retail bank, CEO Michael Corbat said.

The San Francisco bank is also bulking up in Florida and Wyoming, no-tax states where many of its affluent clients have retired or have second homes.

The effort is part of a push by interim Chief Executive Officer Noel Quinn to cut costs at Europe’s largest lender by assets.

A seasoned investor in startups offers his top predictions for the coming decade. Among them: Big tech firms will become big players in financial services.

Alaska USA Federal Credit Union will nearly double its operations in Phoenix after it buys the locations.

The Anchorage-based credit union has agreed to purchase seven Phoenix-area branches from TCF, nearly doubling its presence in that market.

Bank employees need to stop seeing new technology as a threat.

Ardent Credit Union plans to market its adaptable “Cube” design to other financial institutions.

After struggling with profitability, Horizons FCU has been approved to join Premier Members Credit Union later this year.

Credit unions bought banks at a record pace in 2019, but just a decade ago it had never been done before. Gary Easterling helped change that.

Low rates and spotty loan demand mean banks are having to “dig deeper” to improve efficiency and maintain profit margins.

A provision of the Community Reinvestment Act overhaul package would rightfully hold lenders more accountable for reinvesting in cities where they are feeding off deposits.

The bank is the first U.S. one approved for a majority-owned securities unit in China; the FSB said banks must get serious about replacing the benchmark.

The company created by the BB&T-SunTrust merger said that Truliant Federal Credit Union does not own the trademark rights to names beginning with the prefix "tru."

The company created by the BB&T-SunTrust merger said that Truliant Federal Credit Union does not own the trademark rights to names beginning with the prefix "tru."

Savings institutions are aggressively cutting staff and shortening hours to be more competitive. As a result they have become more efficient than commercial banks.

Payment companies looking for relief from international political chaos got a moment of clarity in the form of a decisive U.K. election and nominal progress in the trade war.

TD Bank claimed the top spot in J.D. Power’s national bank satisfaction survey, but Wells Fargo showed the greatest year-over-year improvement.

As bank locations close, credit unions are filling the gap in many major cities, but the study also showed CU facilities closing up shop in high numbers.

New tech like APIs and artificial intelligence will help consumers manage all their finances through an app, rather than just transfer funds.