Branch banking

A new report from the Federal Reserve shows a stark decline in bank branches across rural communities. Even after moving into some of those markets, credit unions aren't always meeting those consumers' needs.

Credit Union Journal's annual showcase of some of the industry's most innovative and effective growth strategies.

More than half of U.S. counties lost access to bank branches between 2012 and 2017, with rural counties that have less educated and minority residents especially hurt, the central bank said.

If regional banks really want to compete against behemoths and nonbank entrants they need to emphasize products over M&A.

BB&T and SunTrust had to sell the branches to get Justice Department approval of their merger, a key step toward closing the deal.

The two previously worked at BNY Mellon in similar roles, Scharf as CEO and Daley as head of public affairs; Michael Johnson’s demotion follows the bank’s massive data breach in July.

Clear communication is critical when banks undergo a leadership or operational change.

The bank is open to adding branches in cities where it has a high population of cardholders and where its largest co-brand card partners are based, Anand Selva, head of the lender's U.S. consumer unit, said.

With so many data breaches targeting merchants, banks and credit unions should not assume they are in the clear.

Three Rivers Credit Union in Bainbridge, Ga., and DOCO Credit Union in Albany, Ga., are expected to operate independently once the transactions are completed.

With so many data breaches targeting merchants, banks should not assume they are in the clear. Banks are, after all, where the money is.

Cash access has grown tighter in the U.K. as more consumers adopt digital payments and banks shrink their fleets of branches and ATMs. Could the U.S. could see a similar phenomenon?

Credit unions and banks in the Great Lakes State could soon offer driver's license renewal and related services.

Tinker Federal Credit Union has allowed the retailer to install its lockers at several locations. It's one of a variety of new tactics institutions are using to get potential new members in the door.

Panelists at the ABA's annual conference said that reviewing and updating procedures and marketing tactics can help bring in more accounts.

The Los Angeles bank is taking its wealth management and entertainment financing businesses to Miami and Long Island as part of its effort to expand nationally.

U.S. Bancorp is eliminating thousands of branch workers as it adjusts to changing customer preferences, according to a person briefed on the decision.

In celebration of International Credit Union Day, CU Journal presents its 22nd annual photo essay showcasing "the credit union difference" in action.

From increased cellphone usage to shifts in consumer expectations, two longtime executives look back on how the day-to-day business of running an institution has changed in recent decades.

Bank groups that lobbied unsuccessfully for the rent waivers credit unions receive now back a bill that would create equal rates for both industries.