Branch management

With branch traffic on the decline, some CUs have taken steps to tweak their facilities in order to help brick and mortar stay relevant in a digital world.

Bank managers should remember their roots and keep their hands in business development, even as they climb the ranks.

Banks of all sizes need to stick together to ward off threats from "unregulated" fintechs and other nonbanks, Bank of America Chairman and CEO Brian Moynihan said Tuesday.

A growing number of financial institutions are piloting initiatives sharing space with coffee shops and other retailers in an effort to boost foot traffic.

Will Howle, head of U.S. retail and mortgage banking, and Alice Milligan, chief digital experience officer, will leave this spring.

The bank says regulators want information about its possible role in the money laundering scandal; Kristi Mitchem moves to BMO Global Asset Management.

Executives at Key pushed back against doubts over a deal for Laurel Road Bank’s digital lending platform so late in the credit cycle, arguing that its customers are prime borrowers with high incomes.

A number of healthy credit unions have undertaken “mergers of equals” to bolster long-term prospects. But those institutions are opening themselves up to unique risks and challenges as a result.

With government workers off the job, some credit union call centers are extra busy as worried members reach out with questions.

The branch closures will reduce overhead by an estimated $1.9 million a year.