Branch network

From recycling programs to LEED-certified branches and energy-efficiency loans for members, credit unions have found a wide variety of ways to go green for the sake of the planet.

Dover Federal Credit Union, Dover, Del., is joining a growing number of companies across the Blue Hen State to designate special parking spots for veterans of the U.S. military.

Credit unions across the country open their doors to non-members to cast ballots on Election Day, and while most aren’t expecting any trouble during this tense election season, it can create both challenges and opportunities for participating CUs.

The key to managing branches far removed from an institution’s headquarters, CUs say, is ensuring consistency for members and employees, regardless of where they’re doing business.

Sometime last month, scandal-plagued Wells Fargo decided to stop referring to its branches as "stores." It may have been a knee-jerk reaction to intense public scrutiny, but it may also be long overdue given retail banking's evolution.

Some analysts are suggesting Wells Fargo should start closing branches, in order to move beyond the phony-accounts scandal, make up for an expected drop in fee income from reduced cross-selling — and position itself for a digital future.

The storm claimed at least 33 lives, though credit unions appear to have not suffered much — if any — significant damage.

Several southeastern CUs have already closed or are planning closures as the storm approaches.

Banks are expected to spend more on technology in the coming year, with the cash earmarked for things like upgrading mobile apps and adding self-service tech in branches.

An unusual investment by the Minneapolis company shows how big banks are developing innovative partnerships to deliver financial services in low-income neighborhoods.