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A new report finds credit unions' edge in satisfaction rates has all but been wiped out, while a separate study finds negative interactions with CU staff could have a big impact on the bottom line.
November 13 -
Taking a cue from his previous success in commercial cash checking services, Conext CEO Michael Casalini hopes a Venmo-style mobile app that supports a quick conversion of checks to digital money can attract small businesses.
November 12 -
American Express' progress with local officials in China regarding card payments provides a potential early advantage against rivals like Mastercard and Visa. But building a market in China has never been easy for a global card brand.
November 9 -
PNC is piloting IDEMIA’s motion code card which offers a dynamic CVV2 security code for its commercial clients in an effort to combat card not present fraud.
November 9 -
Readers sound off on the 2018 midterm election results, OCC's Otting defending his agency's right to charter fintechs, and predictions the plastic credit card is nearly dead.
November 8 -
Instead of focusing on static rewards, card issuers should focus on more proactive and data-driven “rewarding.” This is a profound shift from a transactional strategy to a relational one, writes Kevin Grieve, North America Payments Lead for Accenture.
November 8Accrenture -
Companies that rely on contract work also depend on diversifying revenue streams, a cycle that will repeatedly place fresh stress on an already complicated payroll system.
November 6 -
Synchrony CEO Margaret Keane says plastic cards will be gone in five years; David Tyrie is succeeding the high-profile Michelle Moore as BofA's digital chief; Fed outlines a new approach for its post-crisis supervisory program; and more from this week's most-read stories.
November 2 -
The suit is tied to Walmart's decision to shift its credit card business to Capital One.
November 2 -
Readers respond to an FTC settlement with SoFi, weigh calls to simplify Wells Fargo, consider crypto's revolving door and more.
November 1