Cloud computing

Chatbots, virtual assistants and the like may mean fewer direct interactions between banks and consumers, fintech leaders say. But branches will become self-service destinations.

Los Angeles fintech firm InvestCloud has acquired London-based Babel Systems for $20 million.

As some banks warm up to the idea of open banking, several tech vendors are vying to be the intermediaries that connect them to the fintech ecosystem.

A flood of fintech companies are promising to create a better experience for mortgage borrowers, forcing lenders to contemplate buying a vendor's software, building applications in-house — or even outright acquiring a company with digital expertise.

SAN FRANCISCO — Want to improve the customer experience? Start by making the employees' tools better.

Several non-U.S. core systems providers are trying to make American banks their clients, but they still face challenges penetrating an entrenched marketplace.

The global conglomerate Koch Industries plans to invest $2 billion in Infor, an enterprise software provider for various industries including financial services.

Omnichannel commerce demands multiple layers of technology, and each layer adds a risk of latency and friction at time when payment companies can least afford it.

Antony Jenkins, the former chief executive of Barclays, has formed a startup with the aim of offering API-driven, cloud-based core processing services to banks.

JPMorgan Chase is shifting its IT organization to private and public cloud computing. The motivation is not just saving money — on the contrary, CIO Dana Deasy vows the IT budget will not shrink. Rather, the main goals are saving developers' time, redirecting resources away from basic infrastructure and toward innovation and working with fintech startups.