Consumer lending

Even as her company invests heavily in cutting-edge technologies designed to improve service and efficiency, Keane is making sure that Synchrony is also investing in educating and training employees whose jobs are at risk of disappearing.

Royal Bank of Scotland promoted Alison Rose to chief executive officer, making her the first woman to run one of Britain's big four lenders.

CUNA Mutual Group found that loan balances increased by 6.6% for the year ending in the second quarter.

Readers react to plans by Democratic presidential candidates to reform college tuition, credit unions buying more banks, whether the next president could fire the CFPB head and more.

A first-in-the-nation bill that drew unanimous support from the state Senate failed to get over the finish line this year. What happened?

Board Member Todd Harper was the lone dissenting vote on the rule, saying it was a "bridge too far." Lawmakers and consumer groups have also spoken out against it.

With 20- and 30-somethings just beginning to build financial wealth, banks must orient their business to meet the needs of these consumers.

Linda Lacewell, New York’s superintendent of financial services, said the CFPB's debt collection proposal does not go far enough to protect consumers.

Nitin Mhatre of Webster Financial explains why the Consumer Bankers Association — whose members want a bigger piece of the student lending market — backs legislation that would make the federal government tell borrowers how much they will ultimately owe, as private lenders are already required to do.

Senate Democrats are warning the Consumer Financial Protection Bureau to be careful as it considers changes to its mortgage underwriting rules.

A proposal to define wages-on-demand would protect consumers and serve as an example for others.

Mission Lane, which was spun off from LendUp in December, said Monday that Shane Holdaway took the helm in August after roughly a year serving as CEO of Barclays' U.S. consumer bank. The upstart lender also announced that it has raised $200 million in equity funding.

Congress is in session, but actions at NCUA, FASB and more will dominate the upcoming week in Washington for credit unions.

The vote Friday was a victory for consumer advocacy groups that have been pushing for years to rein in lenders that charge triple-digit rates.

The CEOs of Sallie Mae and Discover Financial Services were largely dismissive this week of the threat posed by the two Democratic presidential candidates, though their optimism seemed to be rooted in an assumption that the more sweeping proposals will never become law.

Credit unions have traditionally struggled to access analytics due to limited resources but that is now beginning to change thanks to recent advances.

A proposal to define wages-on-demand would protect consumers and serve as an example for others.

At the median, credit unions saw growth slacken in several key areas during the year ending at June 30.

In an interview with Credit Union Journal, Todd Harper, NCUA board member, said the regulator was working to avert similar problems in the future.

The chairman of the National Credit Union Administration gave CU Journal more details on the agency’s forthcoming rule providing guidance for credit unions purchasing banks.