Ask Carleigh Jaques to build a new digital payments system, and there's a very good chance she'll turn to her "inner architect" and deliver the goods. After all, the senior vice president and global head of digital products for Visa has designed and built three houses — in her spare time.

One of the reasons Alice Milligan loves the payments field is because there’s so much room to improve processes. This satisfies her on many levels.

In a 26-year career at Discover Financial Services, it would seem that Amy Parsons has earned the title of a "doctor" of payments.

U.S. banks are sitting on a $1.03 trillion mountain of credit card loans. More borrowers are starting to default. Yet lenders know they can't sell souring debt to just any collector.

The bill would raise the threshold to $250 billion for SIFI banks; small banks that lowered credit standards to attract customers are paying the price.

On Sep. 30, 2017. Dollars in thousands.

Citi will refund $335 million to cardholders whose rates weren’t lowered; customers had trouble with BB&T’s online and phone services and ATMs.

Citigroup Inc., one of the world’s largest credit card issuers, said it will refund $335 million to U.S. customers whose annual percentage rate should have been lower.

Facing pressure to act on gun control laws, the bank said it would not "renew its contract with the National Rifle Association to issue the NRA Visa card."

The card activation process is relatively low-tech, but since its introduction nearly three decades ago it has been hugely effective in preventing credit cards from falling into the wrong hands. Among its pioneers was Ash Gupta, American Express’ president of global credit risk, who is retiring next month.