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Market Intelligence:
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Industry Data
  • Workforce management
    NCUA names new chief economist

    Andrew Leventis will take over for Ralph Monaco, who is retiring in December after seven years with the regulator.

    By Michael Bartlett
    November 26
    Andrew Leventis will take over as the National Credit Union Administration's chief economist on Dec. 10.
  • Succession planning
    New CEO to take helm at CU Holding

    Mike Walrod will lead CU Holding, a subsidiary of Mazuma Credit Union that oversees several credit union service organizations.

    By Melissa Angell
    Reporter
    November 26
  • CRA
    Banks' targets for CRA reform go way beyond just credit unions

    Regulators have yet to issue a formal plan for updating the Community Reinvestment Act, but a list of questions about the reform effort issued by the Office of the Comptroller of the Currency has produced a treasure trove of public feedback.

    By Rachel Witkowski and Kate Berry
    November 26
    Comptroller of the Currency Joseph Otting
  • Law and regulation
    Week ahead: CFPB leadership, government funding and more

    Lawmakers this week are expected to consider Kathy Kraninger's nomination to the CFPB along with reauthorization of the National Flood Insurance Program.

    By Melissa Angell
    Reporter
    November 26
    Capitol Hill, Washington D.C.
  • Growth strategies
    Another year, another dividend for Western Division FCU members

    The New York-based credit union has returned more than $7.6 million to members since 2003.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    November 26
    Western Division FCU dividend - CUJ 112618.jpeg
  • Are credit unions missing a chance to improve efficiency?

    Cash recyclers have their place in a branch. But other solutions may help credit unions save time and money when processing large transactions.

    November 26
    Tim Grabacki
    Tim Grabacki
    Cummins Allison
  • Workplace culture
    Shattering the glass ceiling – up to a point

    The majority of credit unions are run by women, according to a recent study, but that positive news doesn't paint the full picture.

    By Melissa Angell
    Reporter
    November 26
    CUJ 112118 - female CEOs
  • Financial reporting
    Florida, Alabama credit unions continue growth streak

    Loan growth in both states exceeded the national average through the first half of the year, along with improvements in delinquencies and average assets.

    By Melissa Angell
    Reporter
    November 21
    Patrick La Pine, LSCU
  • Corporate philanthropy
    Making a difference for kids: Credit unions in the community

    From fighting childhood hunger to helping college-bound students, here's another look at how credit unions are giving back.

    By Melissa Angell
    Reporter
    November 21
    San Diego CUJ 112018.JPG
  • M&A
    City of Boston CU to merge with two small institutions

    City of Boston Credit Union also expanded its field of members earlier this year. The moves are part of a long-term growth strategy to remain competitive.

    By Palash Ghosh
    November 21
    CUJ-112118-BOSTONMERGERS (1).jpeg
  • Credit cards
    Credit unions' Black Friday balancing act

    Many credit unions are pushing credit card offers in advance of Black Friday while also encouraging responsible spending.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    November 21
    Black purse with money in woman`s hand
  • Growth strategies
    What it takes to be the best

    From digital assistants and new branching strategies to revamped hiring processes and improved cybersecurity, these are the winners of the 2018 Best Practices Awards.

    By Credit Union Journal staff
    November 21
    Best practices stock art - CUJ 112118.jpeg
  • Virtual assistants
    Alexa, how did this credit union win a Best Practices Award?

    In a push to be on the leading edge of technology, Tennessee-based Enrichment Federal Credit Union launched a service through Amazon's Alexa by first making sure employees knew what to do.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    November 21
    John Merritt, chief information officer at Enrichment Federal Credit Union, poses with one of the Echo Dot devices the CU gave employees to help roll out voice banking via Amazon's Alexa service.
  • Financial crimes
    Former Municipal Credit Union CEO pleads guilty to embezzlement charges

    In a plea agreement, Kam Wong consented to forfeit and repay more than $9.8 million embezzled from the New York credit union. He is scheduled to be sentenced in April 2019.

    By Palash Ghosh
    November 20
    Kam Wong, former president and CEO of Municipal Credit Union. Wong pleaded guilty to charges of embezzlement on Nov. 19, 2019.
  • Referral marketing
    How Patelco turned friends into members

    Patelco Credit Union wanted to boost membership so it launched a referral program that help add more than 3,000 members in less than three months.

    By Michael Bartlett
    November 20
    CUJ-REFER-112018 (1).jpeg
  • M&A
    Two Pittsburgh area CUs seek to merge

    CONSOL Employees Credit Union has filed an application to merge into Century Heritage Federal Credit Union.

    By Palash Ghosh
    November 20
    CUJ-CONSOL-112018.jpeg
  • Document management
    Going paperless pays off for Blackhawk Community Credit Union

    The Wisconsin-based institution has seen a 10 percent boost in loan volumes since implementing a new e-docs platform last year.

    By Melissa Angell
    Reporter
    November 20
    Caroline Redmann, chief operating office at Blackhawk Community Credit Union in Janesville, Wis.
  • Student loans
    Got questions about student loans? A chatbot can help

    In a bid to help younger consumers, CommunityAmerica Credit Union’s new FAFSA chatbot can answer more than 400 questions about applying for federal student aid.

    By Melissa Angell
    Reporter
    November 20
    FAFSA_2
  • Succession planning
    Members Trust CEO sets retirement date

    Tom Walker will retire at the end of next year. The company is currently considering two internal candidates to take over.

    By Palash Ghosh
    November 19
    Tom Walker is CEO of Members Trust
  • Online banking
    Wescom's modern solution to an old-fashioned request

    Wescom Credit Union members needed help accessing account and routing numbers – information easily found on checks. But with fewer members using checks these days, the CU needed a new way to help members get that info.

    By Michael Bartlett
    November 19
    Wescom CU Best Practice - CUJ 111718.jpeg
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

Download the American Banker app

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