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Market Intelligence:
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  • Federal credit unions
    New books, new bikes and new branches: Credit unions in the community

    From helping kids to expanding access to low-cost financial services, here's another look at how credit unions are giving back.

    By Melissa Angell and Michael Bartlett
    October 12
    Gerber 072718
  • Integrations
    Massachusetts credit unions go for take two on merger

    The two institutions scuttled their original plans to merge earlier this year after a court invalidated some parts of the NCUA's field of membership rules for federally chartered institutions.

    By Palash Ghosh
    October 12
    Peter Matthews, president & CEO of Merrimack Valley CU
  • Core conversions
    PSECU converts to KeyStone core platform

    It took about a day for Pennsylvania State Employees Credit Union to switch to the new system.

    By Melissa Angell
    Reporter
    October 12
    PSECU President Greg Smith
  • M&A
    Merger to cross Ga., S.C. state lines

    Augusta VAH Federal Credit Union in Augusta, Ga. has announced plans to merge into SRP FCU, across the state line in nearby North Augusta, S.C.

    By Palash Ghosh
    October 12
    Harry Gunsallus, SRP Federal Credit Union
  • Generation Z
    Speed, tech and service: What Gen Z wants from a financial institution

    Banks and credit unions will have to re-engineer a number of systems to meet the eclectic demands of the generation born roughly in the last 10 to 20 years.

    By Sharon Adarlo
    Contributor
    October 11
    Generation Z
  • Natural disasters
    Foundation activates CUAid for Hurricane Michael relief

    Donations to CUAid will go toward assisting credit union employees and volunteers impacted by the storm.

    By Melissa Angell
    Reporter
    October 11
    Gigi Hyland, NCUF
  • Performance reports
    NCUA data shows sustained growth trends for credit unions

    The regulator's latest Quarterly Map Review shows credit unions' good run continuing, but some states remain stuck in a rut.

    By Michael Bartlett
    October 11
    p19q3mca718s96qh1r4krc91hvjb.jpg
  • M&A
    Credit unions on California's central coast plot merger

    With its CEO planning retirement, tiny Coast-Tel Federal Credit Union is seeking approval to merge into Bay FCU.

    By Michael Bartlett
    October 11
    Carrie Birkhofer, president and CEO of Bay FCU
  • Succession planning
    Former NCUA staffer to lead Cooperative Credit Union Association

    Sarah Vega, chief of staff to NCUA Chairman Mark McWatters, succeeds Paul Gentile, who announced plans to leave the multi-state credit union league earlier this year.

    By Palash Ghosh
    October 11
    Sarah Vega, president and CEO of the Cooperative Credit Union Association
  • Election 2018
    U.S. Rep. says Congress must 'level the playing field' for credit unions

    Currently running for a fourth term in Congress, former credit union employee Denny Heck is a vocal proponent of changes to NCUA's risk-based capital rule and other industry priorities.

    By Michael Bartlett
    October 11
    U.S. Rep. Denny Heck (D-Wash.) on the campaign trail. Heck, at right, is a former credit union employee.
  • Branch banking
    Why FIs still lag Amazon, Apple in customer service and satisfaction

    Consumers may say they like where they bank, but a survey suggests banks and credit unions lag behind retail brands like Amazon in ease of service and satisfaction.

    By Sharon Adarlo
    Contributor
    October 11
    Thomas P. McDermott, managing partner at Inver Consulting Group, promoted the idea of a branch digital ambassador at this year’s BAI Beacon conference in Orlando, Fla.
  • Federal credit unions
    Here to help: Credit unions in the community

    From youth crisis centers to donations for those in need, here's another look at how credit unions are giving back.

    By Melissa Angell
    Reporter
    October 10
    Golden_1_CUOct.jpeg
  • Financial literacy
    Credit unions recognized with FHLB awards

    Credit unions in Iowa and across the west were honored for their work aiding immigrants and financial education for students, respectively.

    By Melissa Angell and Palash Ghosh
    October 10
    A Get REAL financial reality fair, which was recognized by the Federal Home Loan bank of Des Moines
  • CUSOs
    PSCU adds three new owners

    The three credit unions from Connecticut will receive a variety of services from the credit union service organization, including bill pay.

    By Melissa Angell
    Reporter
    October 10
    Scott Wagner, PSCU
  • Field of membership
    Hoosier Hills expands membership to all of southern Indiana

    Hoosier Hills Credit Union now serves 35 counties and has roughly 29,000 members.

    By Palash Ghosh
    October 10
    George McNichols is president and CEO of Hoosier Hills Credit Union
  • Disaster planning
    Hurricane Michael shuts down credit unions across Florida, Alabama

    The storm could impact as many as 57,000 homes and cause more than $13 billion in damages, according to one estimate.

    By Palash Ghosh
    October 10
    Hurricane Michael when it was a Category 1 hurricane near the western tip of Cuba.
  • Law and regulation
    California regulators crack down on San Francisco-based credit union

    Jones Methodist Church Credit Union has been ordered to address "unsafe or unsound practices" following nine years of losses and other problems.

    By Michael Bartlett
    October 10
    Jones Methodist Church CU order - CUJ 101018.jpeg
  • Core conversions
    Hialeah Municipal Employees FCU to convert to Sharetec core system

    The Miami-area credit union is the latest to migrate to Sharetec's core banking platform.

    By Melissa Angell
    Reporter
    October 10
  • Workforce management
    Moving up the corporate ladder

    Another round of credit union promotions, appointments, new hires and more.

    By Palash Ghosh
    October 9
    People cover photo - CUJ 100918_edited-1.jpg
  • The first step to a safer CU is cybersecurity education for members

    Members can play an integral role in helping credit unions fight fraud, but only if they have the right training.

    October 9
    Bob Michaud
    Bob Michaud
    Q2 Holdings
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.