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Market Intelligence:
AI
Payments
Research
Industry Data
  • Lending
    Goal: Boost bottom line but not members’ debt levels

    With a two-pronged approach, Advantage One Credit Union has helped members manage their financial well-being and gain access to low-interest loans, all while growing the credit union’s bottom line.

    By W.B. King
    October 19
    Advantage One Credit Union CEO Chris Corkery
  • Core systems
    Oswego County Federal Credit Union signs with Synergent

    New York credit union is converting to the Symitar Episys core processing system, as well as a suite of related solutions from Synergent.

    By Michael Bartlett
    October 18
    Synergent Oswego.jpeg
  • Customer service
    Mission: ‘How can I make your life easier today?’

    TruChoice Federal Credit Union’s SMILE program is improving members’ lives and saving them money.

    By Nathan DiCamillo
    October 18
    A TruChoice Federal Credit Union employee, right, poses with a member while showing off a sign detailing how much the member saved on a car loan.
  • Community banking
    Hit the links: Credit unions in the community

    From golf outings to scholarship awards, ground breaking ceremonies and more, here's how credit unions are giving back to the communities they serve.

    By Michael Bartlett
    October 18
    First Tech 090817.jpg
  • Technology
    Why too much threat intel can be its own threat

    Reflections and insights from the CUNA Tech and Operations & Member Experience Councils conferences held recenlty in Phoenix.

    By W.B. King
    October 18
    Best Innovation Group CEO John Best
  • Credit cards
    Taking credit cards in-house has been a boon for Tech CU

    What members saw as a confusing inconvenience now is quick and easy, and applications are soaring.

    By Michael Bartlett
    October 18
    Marketing for Technology Credit Union's in-house credit card program
  • Five steps to better data, and why you can't afford to ignore it

    Cleaning up bad data is expensive and time-consuming, but just leaving it alone costs even more. Here are strategies to improve the process.

    October 17
    Jon Ogden
    MX
  • Cyber security
    Correlating threat intel offers a real leg up on data security

    Public Service Credit Union's approach to keeping information safe has also helped address a variety of resource shortages.

    By W.B. King
    October 17
    PSCU Vice President of Information Technology Carlos Vazquez
  • Credit unions
    Do the math: NCUA maps out Q2 state-by-state growth

    From membership and loan growth to ROA and beyond, here's how the states stack up on a variety of growth metrics.

    By Michael Bartlett
    October 17
    p19q3mca718s96qh1r4krc91hvjb.jpg
  • Core conversions
    Great Meadow FCU signs for CUProdigy core conversion

    The credit union will convert to the new cloud-based system by February of next year and expects to save as much as 10 percent in expenses as a result.

    By Nathan DiCamillo
    October 17
    CUJ-Great Meadow 102017 (2).jpeg
  • Succession planning
    STCU CEO Tom Johnson to retire, successor named

    Spokane Teachers Credit Union CEO Tom Johnson will be succeeded by Ezra Eckhardt, effective Jan. 1, 2018.

    By Palash Ghosh
    October 17
    Ezra Eckhardt , incoming CEO of Spokane Teachers Credit Union (STCU)
  • Digital banking
    Digital overhaul requires rethinking credit union's entire approach

    Nutmeg State Financial Credit Union recognized converting its core was just the beginning of creating a digital-first strategy.

    By W.B. King
    October 17
    Nutmeg State Financial Credit Union opened this updated branch in early 2017, which combines the familiar and traditional teller area with a self-service tablet station.
  • Is technology sprawl ruining your member lending experience?

    Credit unions that aren't using the right loan origination system could be losing out on valuable opportunities.

    October 17
    Brit Barker
    Brit Barker
    CU Direct
  • Down payments
    No down payment? At more and more credit unions, that's no problem

    With the housing crisis and the Great Recession well in the rear-view mirror, more and more credit unions are offering mortgage options with low or no down payment requirements.

    By Palash Ghosh
    October 17
    p182m043s61n899t3v0is1s1mjs7.jpg
  • Community banking
    It doesn't get better than giving back: Credit unions in the community

    From groundbreaking ceremonies and grand openings to honoring veterans and teaching patriotism, here's how credit unions are giving back to the communities they serve.

    By Michael Bartlett
    October 16
    SeaComm 090817.jpg
  • Mobile technology
    eSign for success

    How Knoxville Teachers FCU is utilizing e-signature technology to improve the lending process for its members.

    By Palash Ghosh
    October 16
    Knoxville Teachers FCU now offers e-signature capabilities on loans, meaning members visit the branch significantly less often.
  • Credit unions
    National Credit Union Foundation announces 2018 Wegner Award winners

    The winners will be recognized in February at a dinner held in conjunction with the 2018 CUNA Governmental Affairs Conference in Washington.

    By Nathan DiCamillo
    October 16
    Gigi Hyland, NCUF
  • Core conversions
    Arrha CU signs with COCC for core conversion

    The CEO of the $136 million-asset credit union worked with the fintech earlier in his career.

    By Nathan DiCamillo
    October 16
    Rich Leone, CEO of COCC
  • Succession planning
    Robert Harms named new CEO of Western Division FCU

    Harms succeeds longtime CEO Craig Mellenthien, who retired after 23 years at the credit union.

    By Palash Ghosh
    October 16
    Robert Harms, Western Division Federal Credit Union
  • 2017 Best Practices Awards: Great ideas, proven results

    CU Journal's annual awards recognize new innovations that have demonstrated concrete results, giving readers a host of great ideas to use.

    October 16
    Lisa Freeman
    Lisa Freeman
    Credit Union Journal
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.