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Market Intelligence:
AI
Payments
Research
  • Credit unions
    PenFed's private jet: Sensible travel expense or symbol of excess?

    Pentagon Federal Credit Union bought its own Cessna, citing safety considerations and the cost of commercial air travel during the pandemic. But the purchase has fueled bankers' criticism of how credit unions use their tax exemption.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    September 14
    A Cessna Citation 560XL
  • Credit unions
    California credit union gains CDFI certification

    Excite Credit Union in San Jose, now a community development financial institution, says over 60% of its lending caters to consumers in low-income brackets.

    By Frank Gargano
    Data Reporter
    September 13
  • Credit unions
    Wisconsin credit unions to merge

    Royal Credit Union is combining with Utilities Credit Union. Royal recently agreed to purchase Lake Area Bank in Lindstrom, Minnesota.

    By Frank Gargano
    Data Reporter
    September 10
  • Credit unions
    Credit unions step up efforts to hire people of color

    Some are taking extra measures, such as forming panels with minority representation to interview job candidates, to ensure that their recruitment practices don't exclude underrepresented groups.

    By W.B. King
    September 10
  • Credit unions
    How credit unions are helping communities hit by Ida, wildfires

    In the face of widespread power outages and supply shortages, credit unions are doing everything from offering low-interest emergency loans to providing bottled water and hot meals.

    By Frank Gargano
    Data Reporter
    September 9
    generator-powered ATM
  • Credit unions
    HomeAdvantage expands agent network to cover 48 states

    The credit union service organization, which changed its name from CU Realty Services in June, has expanded its service area to cater to more homebuyers and help credit unions secure their mortgage pipeline.

    By Frank Gargano
    Data Reporter
    September 8
  • Credit unions
    NRL Federal Credit Union to rebrand as Spectra Credit Union

    The Alexandria, Virginia, organization will change its name next month.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    September 7
    Kristin Schultz, Spectra Credit Union
  • Credit unions
    Longtime head of Pennsylvania credit union to retire

    John Faust plans to step down next year, concluding a nearly 30-year tenure as president and CEO of Diamond Credit Union.

    By Frank Gargano
    Data Reporter
    September 7
  • Credit unions
    CEO of San Diego credit union retiring

    Jim Harris, who has been president and CEO of University & State Employees Credit Union since 2006, is stepping down from those roles but will remain with the credit union to facilitate succession planning.

    By Frank Gargano
    Data Reporter
    September 3
  • Credit unions
    Scott Credit Union strikes second M&A deal in two weeks

    The Edwardsville, Illinois, credit union has agreed to merge with South Division Credit Union in Illinois. The deal comes shortly after Scott agreed to buy Tempo Bank.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    September 3
    Frank Padak, Scott Credit Union
  • Digital banking
    Credit unions band together on rewards app. Will it click with consumers?

    The creators hope CU Offers, which lists discounts at local and national businesses, will attract new members and strengthen ties with existing ones. But observers are skeptical that it will drive real growth or inspire frequent use.

    By Miriam Cross
    Tech Reporter
    September 3
  • Credit unions
    The Best Credit Unions to Work For, under $500 million of assets, 2021

    Massages, a "bring your dog to work" policy, telemedicine and Zoom happy hours help these credit unions strike the right balance between work and personal needs.

    By W.B. King
    September 3
    2021 Colorado CU Best CU Picture.jpg
  • Credit unions
    The Best Credit Unions to Work For with assets of $500 million to $1 billion, 2021

    These credit unions range offer perks such as higher starting wages, on-site training and annual bonuses. They also foster a sense of community with game nights, holiday parties and birthday celebrations.

    By W.B. King
    September 3
    2021 Leaders CU Best CU Picture.jpg
  • Credit unions
    The Best Credit Unions to Work For with assets of more than $1 billion, 2021

    Employees of these credit unions, the largest of this year's Best Credit Unions to Work For, get perks such as one-on-one meetings with the CEO, time off to volunteer, and better loan rates.

    By W.B. King
    September 3
    2021 Mountain America CU Best CU Picture.jpg
  • Credit unions
    Community banks to Congress: Tax credit union-bank mergers

    Hoping to slow the pace of deals, the Independent Community Bankers of America is urging lawmakers to impose a tax on credit unions that acquire small banks. One credit union CEO called the proposal a "gimmick."

    By Ken McCarthy and Jim Dobbs
    September 2
    Five Star Credit Union
  • Credit unions
    NCUA banned six credit union workers in August

    The National Credit Union Administration issued four prohibition orders and two notices of prohibition against individuals accused of theft, misappropriation of member funds and making fraudulent loans, among other allegations.

    By Frank Gargano
    Data Reporter
    August 31
  • Credit unions
    Two credit unions in Michigan to merge

    LOC Federal Credit Union and MemberFocus Community Credit Union aim to utilize the flexibility of the latter’s state charter to enlarge membership.

    By Frank Gargano
    Data Reporter
    August 30
  • Lending
    Credit unions play catch-up in buy now/pay later

    As more banks and fintechs offer installment loans at the point of sale, CO-OP Financial Services and PSCU are designing products to allow credit unions to compete in this market as well.

    By John Adams
    Executive Editor, Payments
    August 30
  • Fintech
    Credit unions enlist fintechs to vie with commercial, challenger banks

    Some credit unions are leaning heavily on tech partners to speed payments and loan decisions, offer online financial planning sessions and deploy virtual assistant technology developed at MIT.

    By Frank Gargano
    Data Reporter
    August 27
  • Field of membership
    The number of credit unions is shrinking. Can the trend be slowed?

    Regulators are calling for creative alternatives to the arduous de novo process. Pairing groups that want to open credit unions with lagging institutions would be quicker and could help preserve the sector, one credit union service organization says.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    August 27
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