Customer data

Plaid will be able to access the bank’s customer information through a secure API. JPMorgan has similar agreements with three other fintechs.

A paper released by the agency’s Center for Financial Research says aspects of someone’s digital footprint — including whether they use Apple or Android — help predict likelihood of default.

To personalize products and services, banks are now tracking all sorts of alternative data sources, even the manner in which customers type in mobile banking apps.

The bank has long collected data about digital interactions. Now it’s adding tech to gain knowledge from phone call to better understand each customer.

JPMorgan Chase's Jamie Dimon downplayed "too big to fail," warned against the risk of cyberattacks and lectured high-tech giants about their privacy shortcomings during an appearance in Washington.

Envestnet|Yodlee wants accessing data to be as simple as selecting a song to play, while bringing institutional analytic power to the bank branch level.

AI-powered assistants will change the customer experience for the better, but first they must achieve a more human level of service, executives said during a discussion at Finovate.

The law gives residents more — and welcome — control over their data. But it will take work for credit unions to meet the new requirements, such as possibly having to amend third-party vendor agreements.

The bureau's findings and request for information came after acting Director Mick Mulvaney had cited data security as a flaw at the agency.

The time is now for Congress to enact stricter data security standards that better protect credit unions and consumers.