Demographics

The new order is the strongest move yet by a U.S. bank to require employees to return to the workplace.

Michael Corbat won praise for turning the page on the financial crisis and for advancing gender equity in the workplace. But after eight years at the helm, he has failed to deliver the returns that investors have come to expect of Wall Street banks.

Sandra Sagehorn-Elliott will take over as the president and CEO of the Tucson, Ariz.-based institution next month, having served as chief operating officer of two different credit unions.

The New Mexico company had recently hired James Crotty, a former director at Keefe, Bruyette & Woods, to serve as its co-CEO.

A New York CDFI is halfway to its $100 million fundraising goal for a fund that would put deposits in Black-owned banks and make loans to key businesses or projects. It hopes the moves will improve availability of capital and access to mainstream financial products.

Texas Trust Credit Union boosted loan volumes with a marketing tool inspired by “Game of Thrones,” but gamification strategies can be risky in light of data privacy concerns.

Richard Pillow will step down after more than four decades in the industry.

Gary Elliott will retire at the end of 2020, and the credit union has hired a search firm to help find its next leader.

Finding a balance between short and long-term needs is the main goal for future-focused leaders, said Tipalti's Chen Amit.

After dropping for the past two years, reputation scores are once again rising, thanks largely to the goodwill banks have earned by helping customers and employees weather the coronavirus outbreak.