Demographics

Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary operations.

Bankers are disputing upstarts' claims customers don't like them, noting progress that traditional institutions have made in recent years.

Stephen Grech, currently CEO of Monroe County Community FCU, will move to the $225 million-asset LOC early next year.

EVP/COO Kim Reedy will take the helm after David Doss steps down.

These community development-focused banks need tailored regulations to expand their purpose in helping underserved areas.

Scott Powell, who resolved numerous regulatory problems as the head of the Spanish bank's U.S. operations, will face similar challenges at scandal-plagued Wells. As the bank's chief operating officer, Powell will report to CEO Charlie Scharf, a former colleague at JPMorgan Chase.

One recent study finds consumers have flipped their point-of-sale preference from credit to debit. That could be a sign of fears about a possible economic downturn.

Rodney Hood, chairman of the National Credit Union Administration board, visited a Connecticut institution while others announced personnel changes.

The Bank is poised to pick two people to handle Simon Potter’s former job; Securities backed by subprime U.S. car loans are “going gangbusters.”

More than half of U.S. counties lost access to bank branches between 2012 and 2017, with rural counties that have less educated and minority residents especially hurt, the central bank said.

Paul Simons has worked in the industry for 48 years, including more than three decades at the helm of the Illinois-based institution.

Several credit union leaders were recognized for their contributions while other personnel changes were announced.

The Boise-based credit union is the fourth institution in the Northwest to receive the recognition.

Several credit unions announced management changes at their branches while others in the industry made their own personnel moves.

Over the last decade, American voters have proved remarkably receptive to bans on high-cost consumer loans. Next year, a proposed ballot measure in a traditionally red state trending purple will offer a test case for the durability of that consensus.

Service Credit Union announced several promotions across the organization while other institutions made their own personnel moves.

Truliant FCU and Topline FCU made changes to their member experience teams while other institutions also announced personnel moves.

John Rhea has served as president and CEO of the Georgia-based institution for 11 years.

Earlier this decade, a boom in low-cost prepaid cards undercut the firm's business model. Now the fiercest competition is coming from venture capital-backed startups that offer accounts with no overdraft fees.

The regulator’s inaugural event on equity and inclusion highlighted the personal and professional but also veered into addressing hurdles credit unions face regarding this issue.