Dan O'Malley, who until very recently ran the fintech incubator at Eastern Bank (and before that was at Capital One), now has a startup called Numerated Growth Technologies and software that he says can process loans in five minutes.

Too many consumers don't fully understand how the apps work and don’t trust that their data is secure, a new J.D. Power study shows.

Financial institutions are understandably concerned about sharing sensitive member data, but a fintech startup with credit union DNA is looking to change that.

Financial institutions are trusted stores of data about money because they are insured and have a license from governments to operate. Monetizing that data can give them a leg up on the tech giants.

Readers chime in on banks being problem-solvers, Jamie Dimon’s ties to Trump, a new mortgage app, CFPB catching heat over the Wells Fargo account scandal, and more.

The following is a recap of the 2017 slate of honorees picked by the tech journalists at American Banker, led by Digital Banker of the Year Michelle Moore of Bank of America and including four finalists.

The bank's new Connections Hub portal allows its commercial clients to find potential buyers and sellers of their products in other markets.

The username and password are dying. Only biometrics can unify the age-old opposing forces of user experience and digital security in replacing an antiquated method.

Services with simpler fees and intuitive digital designs might appeal to younger users, but millennials have much more on their minds than saving for retirement.

Researchers continue to prove that they can beat biometrics. However, the authentication method is still far superior to knowledge-based questions so long as banks also deploy other standard security practices.